Provision record
Riot Games · Riot Games Privacy Notice · View original document ↗

Voice and Text Chat Recording

High severity Medium confidence Explicit document language Common · 278 of 352 platforms
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Document Record

What it is

Riot can record and store what you say and type in in-game voice and chat channels, and use that content to enforce rules and investigate misconduct.

This analysis describes what Riot Games's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Most players assume in-game voice chat is ephemeral; this clause establishes that communications content may be retained and reviewed, which has legal implications in jurisdictions requiring all-party consent to recording.

Interpretive note: The precise consent mechanism Riot uses at the point of voice chat activation is not detailed in the policy text, and the legal basis under GDPR for this processing is not explicitly specified, creating interpretive uncertainty.

Recent Activity

This document changed recently

Medium Apr 14, 2026

Riot Games has restructured how it presents information about data collection and use in its privacy notice. The company narrowed its third-party disclaimer by removing the phrase 'we don't own or control,' replacing it with 'we don't control'—a distinction that may affect which entities the company is claiming it has no privacy responsibility for. For California residents, the notice now consolidates information about categories of personal information and their purposes into a single section rather than splitting them across the document. The practical implication depends on how Riot Games operationally interprets 'control' in relation to its business relationships and how California regulators view this language under CCPA notice requirements.

View change record →

Clause Stability Stable

0
Changes
5
Months Monitored
May 10, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 3334 other provisions on other platforms.

Consumer impact (what this means for users)

If you use voice or text chat in Riot games, the content of those conversations may be recorded and stored. In some US states and countries, recording communications without explicit consent from all parties may be legally constrained, and users in those jurisdictions should be aware of this practice.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Visit Riot's privacy request portal at https://privacyrequest.riotgames.com and submit a request for deletion of personal data, which may include recorded communications. Select the appropriate request type and follow the verification steps.

How other platforms handle this

Microsoft Medium

We do not use what you say in email, chat, video calls or voice mail, or your documents, photos or other personal files, to target advertising to you.

Roblox Medium

We will not engage in training or product improvement with private server voice chat recordings of Brazil users.

MyFitnessPal Medium

We use your personal information to send you newsletters and other promotional communications, including information about MyFitnessPal's new offerings, features, offers, events, webinars, and other information.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We may record and store voice and text chat communications that occur within our games and Services for the purposes of moderation, safety, and game integrity. This means that if you use voice or text chat features, we may collect the content of those communications. We use this data to detect and address violations of our terms and policies, including cheating, harassment, and other harmful behaviour.

Excerpt from Riot Games's Privacy Notice

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: Voice communication recording implicates the Electronic Communications Privacy Act (ECPA) at the federal level and state wiretapping statutes, most notably California Penal Code section 632 which requires all-party consent for confidential communications.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

CCPA/CPRA
California, USA
COPPA
United States Federal
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
Riot Games Privacy Notice
Entity
Riot Games
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-008356
Document ID
CA-D-00310
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2a840e744c4ccacedb5da002bc88e924c17e42553d102c3755b4b0f1d26ccb44
Analysis generated
May 10, 2026 05:42 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Riot Games
Document: Riot Games Privacy Notice
Record ID: CA-P-008356
Captured: 2026-05-10 05:42:08 UTC
SHA-256: 2a840e744c4ccace…
URL: https://conductatlas.com/platform/riot-games/riot-games-privacy-notice/provision/CA-P-008356/voice-and-text-chat-recording/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Riot Games's Voice and Text Chat Recording clause do?

Most players assume in-game voice chat is ephemeral; this clause establishes that communications content may be retained and reviewed, which has legal implications in jurisdictions requiring all-party consent to recording.

How does this clause affect you?

If you use voice or text chat in Riot games, the content of those conversations may be recorded and stored. In some US states and countries, recording communications without explicit consent from all parties may be legally constrained, and users in those jurisdictions should be aware of this practice.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 278 platforms. See the full comparison.

Is ConductAtlas affiliated with Riot Games?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Riot Games.