Riot Games · Riot Games Privacy Notice · View original document ↗

Voice and Text Chat Recording

High severity Medium confidence Explicitdocumentlanguage Unique · 0 of 325 platforms
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Document Record

What it is

Riot can record and store what you say and type in in-game voice and chat channels, and use that content to enforce rules and investigate misconduct.

This analysis describes what Riot Games's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Most players assume in-game voice chat is ephemeral; this clause establishes that communications content may be retained and reviewed, which has legal implications in jurisdictions requiring all-party consent to recording.

Interpretive note: The precise consent mechanism Riot uses at the point of voice chat activation is not detailed in the policy text, and the legal basis under GDPR for this processing is not explicitly specified, creating interpretive uncertainty.

Recent Activity

This document changed recently

Medium Apr 14, 2026

Riot Games has restructured how it presents information about data collection and use in its privacy notice. The company narrowed its third-party disclaimer by removing the phrase 'we don't own or co…

Consumer impact (what this means for users)

If you use voice or text chat in Riot games, the content of those conversations may be recorded and stored. In some US states and countries, recording communications without explicit consent from all parties may be legally constrained, and users in those jurisdictions should be aware of this practice.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Visit Riot's privacy request portal at https://privacyrequest.riotgames.com and submit a request for deletion of personal data, which may include recorded communications. Select the appropriate request type and follow the verification steps.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
We may record and store voice and text chat communications that occur within our games and Services for the purposes of moderation, safety, and game integrity. This means that if you use voice or text chat features, we may collect the content of those communications. We use this data to detect and address violations of our terms and policies, including cheating, harassment, and other harmful behaviour.

— Excerpt from Riot Games's Riot Games Privacy Notice

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Voice communication recording implicates the Electronic Communications Privacy Act (ECPA) at the federal level and state wiretapping statutes, most notably California Penal Code section 632 which requires all-party consent for confidential communications. GDPR Article 6 requires a lawful basis for processing; if voice data incidentally captures special category data (health, political views, religion) Article 9 applies. The FTC has oversight of deceptive data practices under Section 5 of the FTC Act. The EU's ePrivacy Directive may also apply to communications interception. GOVERNANCE EXPOSURE: High. The blanket recording of voice communications for moderation is operationally significant and legally sensitive. The notice does not specify consent mechanisms tailored to two-party consent jurisdictions, nor does it clearly articulate the retention period for recorded communications. The breadth of stated purposes (moderation, safety, game integrity) does not resolve whether the basis is consent or legitimate interests under GDPR, creating potential compliance uncertainty. JURISDICTION FLAGS: California (two-party consent under Penal Code 632), Illinois (Eavesdropping Act), and several EU member states impose heightened consent requirements for recording of communications. UK GDPR post-Brexit applies separately. Where minors' voice data is recorded, COPPA and equivalent frameworks create additional obligations. CONTRACT AND VENDOR IMPLICATIONS: If Riot uses third-party vendors to process or store recorded communications, DPA agreements must be in place under GDPR. B2B procurement teams deploying Riot platforms in enterprise settings (e.g. esports organizations) should assess whether employee communications monitoring obligations apply under local labor law. COMPLIANCE CONSIDERATIONS: Compliance teams should audit whether in-product consent disclosures are presented at the point of first voice chat use, and whether those disclosures satisfy all-party consent requirements in applicable jurisdictions. Retention schedules for recorded communications should be defined and documented. Data mapping should identify all vendors with access to communication content.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over unfair or deceptive data practices, including failure to adequately disclose voice communication recording at the point of collection.
    File a complaint →
  • State AG
    State attorneys general in California and Illinois have enforcement authority over state wiretapping and communications recording statutes that may apply to in-game voice recording.
    File a complaint →

Provision details

Document information
Document
Riot Games Privacy Notice
Entity
Riot Games
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-008356
Document ID
CA-D-00310
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2a840e744c4ccacedb5da002bc88e924c17e42553d102c3755b4b0f1d26ccb44
Analysis generated
May 10, 2026 05:42 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Riot Games
Document: Riot Games Privacy Notice
Record ID: CA-P-008356
Captured: 2026-05-10 05:42:08 UTC
SHA-256: 2a840e744c4ccace…
URL: https://conductatlas.com/platform/riot-games/riot-games-privacy-notice/voice-and-text-chat-recording/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Riot Games's Voice and Text Chat Recording clause do?

Most players assume in-game voice chat is ephemeral; this clause establishes that communications content may be retained and reviewed, which has legal implications in jurisdictions requiring all-party consent to recording.

How does this clause affect you?

If you use voice or text chat in Riot games, the content of those conversations may be recorded and stored. In some US states and countries, recording communications without explicit consent from all parties may be legally constrained, and users in those jurisdictions should be aware of this practice.

Is ConductAtlas affiliated with Riot Games?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Riot Games.