Provision record
Redfin · Redfin Terms of Use · View original document ↗

Limitation of Liability

Medium severity Low confidence Inferred from context Common · 287 of 352 platforms
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Document Record

What it is

The Terms include caps and limits on how much Redfin can be held liable to you for problems arising from using the service; the specific cap amounts and exclusions are detailed in the full arbitration and liability sections of the Terms.

This analysis describes what Redfin's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Liability limitations restrict the financial recovery available to users who suffer harm connected to Redfin's services; the specific terms of the limitation are distributed across the full agreement including the Services Addenda.

Interpretive note: The main Terms reference liability limits without specifying them; the operative caps and exclusions are contained in the Services Addenda, which were not available for review in the provided document text, creating significant uncertainty about the precise scope of this provision.

Clause Stability Stable

0
Changes
5
Months Monitored
May 10, 2026
First Seen
May 20, 2026
Last Seen
This clause type exists across 4261 other provisions on other platforms.

Consumer impact (what this means for users)

If you experience a loss connected to using Redfin, the amount you may be able to recover from Redfin is likely capped or limited under the agreement; the precise limits depend on the applicable Services Addendum for your specific service.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
These Terms provide important information to you, including information about your obligations when using the Services, about content you access through the Services, about content you contribute to the Services, and about the limits of our liability to you.

Excerpt from Redfin's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: Liability limitation clauses are standard in consumer platform agreements and are generally enforceable under US contract law, subject to state-law unconscionability challenges and consumer protection statutes that may preserve minimum rights.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Redfin Terms of Use
Entity
Redfin
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-009018
Document ID
CA-D-00233
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
92bcc36adacb8ce0270f7b39b46d062ea49759b57faa04361a72e3875c0e26fe
Analysis generated
May 10, 2026 13:43 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Redfin
Document: Redfin Terms of Use
Record ID: CA-P-009018
Captured: 2026-05-10 13:43:17 UTC
SHA-256: 92bcc36adacb8ce0…
URL: https://conductatlas.com/platform/redfin/redfin-terms-of-use/provision/CA-P-009018/limitation-of-liability/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Redfin's Limitation of Liability clause do?

Liability limitations restrict the financial recovery available to users who suffer harm connected to Redfin's services; the specific terms of the limitation are distributed across the full agreement including the Services Addenda.

How does this clause affect you?

If you experience a loss connected to using Redfin, the amount you may be able to recover from Redfin is likely capped or limited under the agreement; the precise limits depend on the applicable Services Addendum for your specific service.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Redfin?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Redfin.