Provision record
Redfin · Redfin Terms of Use · View original document ↗

Limitation of Liability for Communications

Medium severity Medium confidence Explicit document language Common · 296 of 352 platforms
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Document Record

What it is

The agreement states Redfin has no liability for a user's failure to maintain accurate contact information or failure to receive critical service information, and characterizes user information requests as express invitations for Redfin to contact them.

This analysis describes what Redfin's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision disclaims liability for failures arising from inaccurate user contact information, including missed critical service communications, and characterizes information requests as consent to contact, which may be relevant to telecommunications consent frameworks.

Interpretive note: The breadth of 'express invitation to contact' as a basis for communications consent may not align with TCPA's prior express written consent requirements for all communication types; applicability depends on the specific method and content of communications initiated.

Clause Stability Stable

0
Changes
5
Months Monitored
May 21, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 4187 other provisions on other platforms.

Consumer impact (what this means for users)

Under this clause, Redfin disclaims responsibility for consequences arising from a user's failure to maintain accurate contact information, including the failure to receive critical service notices. The provision also establishes that information requests constitute an express invitation for Redfin to contact the user.

How other platforms handle this

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NVIDIA NIM Medium

telemetry information collected includes: (i) microservice settings, (ii) usage data and (iii) hardware environment.

Glassdoor Medium

Some of our ad partners may also enable us to collect similar data directly from their website or app by integrating our or our affiliates' advertising technology.

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▸ View Original Clause Language DOCUMENT RECORD
"
We have no liability rising from your failure to maintain accurate contact or other information, including, without limitation, your failure to receive critical information about the Services. When you request information from us, you are extending an express invitation for us to contact you.

Excerpt from Redfin's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: The provision that characterizes information requests as 'express invitations to contact' may engage the Telephone Consumer Protection Act (TCPA) and the FTC's Telemarketing Sales Rule regarding consent to communications, as well as …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Redfin Terms of Use
Entity
Redfin
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-013005
Document ID
CA-D-00233
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
4b29ab313d1390f7aa62ead0e7ee395d0d289e1b4a4cde84efb1cc774e7d6173
Analysis generated
May 21, 2026 03:52 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Redfin
Document: Redfin Terms of Use
Record ID: CA-P-013005
Captured: 2026-05-21 03:52:18 UTC
SHA-256: 4b29ab313d1390f7…
URL: https://conductatlas.com/platform/redfin/redfin-terms-of-use/provision/CA-P-013005/limitation-of-liability-for-communications/
Accessed: Aug. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Redfin's Limitation of Liability for Communications clause do?

This provision disclaims liability for failures arising from inaccurate user contact information, including missed critical service communications, and characterizes information requests as consent to contact, which may be relevant to telecommunications consent frameworks.

How does this clause affect you?

Under this clause, Redfin disclaims responsibility for consequences arising from a user's failure to maintain accurate contact information, including the failure to receive critical service notices. The provision also establishes that information requests constitute an express invitation for Redfin to contact the user.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 296 platforms. See the full comparison.

Is ConductAtlas affiliated with Redfin?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Redfin.