Provision record
Redfin · Redfin Terms of Use · View original document ↗

Limitation of Liability and Disclaimers

Medium severity Common · 287 of 352 platforms
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Document Record

What it is

Redfin is not responsible if you miss important account notices or service updates because your contact information on file is outdated or incorrect.

This analysis describes what Redfin's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause allocates responsibility for information accuracy to the user, establishing that Redfin's liability does not extend to damages arising from incomplete or outdated user-provided data. This affects the scope of Redfin's operational obligations regarding notification and communication delivery.

Clause Stability Stable

0
Changes
5
Months Monitored
May 8, 2026
First Seen
May 8, 2026
Last Seen
This clause type exists across 4261 other provisions on other platforms.

Consumer impact (what this means for users)

Users bear the full responsibility for maintaining accurate contact information in their Redfin account; failure to do so means users could miss arbitration notices, account changes, or other critical communications without any recourse against Redfin.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We have no liability rising from your failure to maintain accurate contact or other information, including, without limitation, your failure to receive critical information about the Services.

Excerpt from Redfin's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY FRAMEWORK: Limitation of liability provisions engage FTC Act Section 5 (15 U.S.C.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Redfin Terms of Use
Entity
Redfin
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 8, 2026
Record ID
CA-P-005868
Document ID
CA-D-00233
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3780bac2afc0fdc6e035c91008d803f093763f91221440b10f977e67eca2e7eb
Analysis generated
May 8, 2026 01:18 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Redfin
Document: Redfin Terms of Use
Record ID: CA-P-005868
Captured: 2026-05-08 01:18:16 UTC
SHA-256: 3780bac2afc0fdc6…
URL: https://conductatlas.com/platform/redfin/redfin-terms-of-use/provision/CA-P-005868/limitation-of-liability-and-disclaimers/
Accessed: Aug. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Redfin's Limitation of Liability and Disclaimers clause do?

The clause allocates responsibility for information accuracy to the user, establishing that Redfin's liability does not extend to damages arising from incomplete or outdated user-provided data. This affects the scope of Redfin's operational obligations regarding notification and communication delivery.

How does this clause affect you?

Users bear the full responsibility for maintaining accurate contact information in their Redfin account; failure to do so means users could miss arbitration notices, account changes, or other critical communications without any recourse against Redfin.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Redfin?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Redfin.