Redfin is not responsible if you miss important account notices or service updates because your contact information on file is outdated or incorrect.
This analysis describes what Redfin's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause allocates responsibility for information accuracy to the user, establishing that Redfin's liability does not extend to damages arising from incomplete or outdated user-provided data. This affects the scope of Redfin's operational obligations regarding notification and communication delivery.
Users bear the full responsibility for maintaining accurate contact information in their Redfin account; failure to do so means users could miss arbitration notices, account changes, or other critical communications without any recourse against Redfin.
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"We have no liability rising from your failure to maintain accurate contact or other information, including, without limitation, your failure to receive critical information about the Services.— Excerpt from Redfin's Redfin Terms of Use
(1) REGULATORY FRAMEWORK: Limitation of liability provisions engage FTC Act Section 5 (15 U.S.C. §45) where disclaimers may be unconscionable or deceptive in a consumer context. State consumer protection statutes (e.g., Washington CPA, California CLRA) may limit the enforceability of blanket liability exclusions. Real estate-specific communications may be subject to state broker communication requirements under applicable real estate licensing laws. (2)
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The clause allocates responsibility for information accuracy to the user, establishing that Redfin's liability does not extend to damages arising from incomplete or outdated user-provided data. This affects the scope of Redfin's operational obligations regarding notification and communication delivery.
Users bear the full responsibility for maintaining accurate contact information in their Redfin account; failure to do so means users could miss arbitration notices, account changes, or other critical communications without any recourse against Redfin.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Redfin.