You must be at least the age of majority in your state or province (or at least 18) to use Redfin's services, and children under 13 are strictly prohibited from using the platform.
Using the service if you are underage — or allowing a minor to use it — violates the Terms and Redfin's COPPA-related obligations, which could expose users and parents to legal risk.
The under-13 prohibition engages COPPA compliance obligations; Redfin's legal team should ensure technical and procedural controls are in place to prevent collection of personal data from children, and the age of majority requirement should be reviewed for consistency across all applicable Services Addenda.
Compliance intelligence locked
Regulatory citations, enforcement risk, and due diligence action items.
Watcher: regulatory citations. Professional: full compliance memo.
Redfin's Terms of Use significantly restrict consumers' legal recourse by requiring binding individual arbitration and waiving class action rights, meaning users generally cannot sue Redfin in court or as part of a group. Any content or feedback you submit to Redfin — including property information and photos — is licensed to Redfin on a worldwide, royalty-free, perpetual basis. You can opt out of the mandatory arbitration clause by notifying Redfin in writing within 30 days of first agreeing to these Terms.