Redfin · Redfin Terms of Use · View original document ↗

Class Action Waiver

High severity Medium confidence Explicitdocumentlanguage Common · 81 of 343 platforms
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Document Record

What it is

The agreement includes a class action waiver, the full terms of which are set forth in Section 2.13.9.2, preventing users from bringing or participating in class or collective actions against Redfin.

This analysis describes what Redfin's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision, as referenced in the Terms, establishes that users cannot pursue consolidated or representative claims against Redfin. The specific language and scope of the waiver is contained in Section 2.13.9.2, which was not fully reproduced in the available document text.

Interpretive note: The full operative text of the Class Action Waiver in Section 2.13.9.2 was not available in the provided document excerpt, limiting assessment of specific scope, carve-outs, and enforceability conditions.

Clause Stability Stable

0
Changes
3
Months Monitored
Apr 3, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 560 other provisions on other platforms.

Consumer impact (what this means for users)

Under this clause, users are required to resolve claims against Redfin individually rather than through class or collective action proceedings. The agreement references the waiver prominently in the preamble and defines it as a defined term with operative language in Section 2.13.9.2.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 30 days
    The class action waiver is defined in Section 2.13.9.2 and is linked to the arbitration opt-out process described in Section 2.13.9. Review that section for the specific opt-out procedure and deadline applicable to the class action waiver.

How other platforms handle this

Teachable Medium

You and Teachable agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You also agree that disputes will only be resolved on an individual basis and not as a class, consolidated, or representative action.

Substack Medium

Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in San Francisco County, California, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by ...

Netflix Medium

WHERE PERMITTED UNDER THE APPLICABLE LAW, YOU AND NETFLIX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, where permitted under the applicable law, unless ...

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▸ View Original Clause Language DOCUMENT RECORD
"
THIS AGREEMENT ALSO CONTAINS A CLASS ACTION WAIVER.

— Excerpt from Redfin's Redfin Terms of Use

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: Class action waivers in consumer contracts interact with Rule 23 of the Federal Rules of Civil Procedure and may also engage state consumer protection statutes in jurisdictions such as California that have examined the enforceability of such waivers in the context of consumer agreements. The FTC has examined class action waiver enforceability in consumer contracts. (2) GOVERNANCE EXPOSURE: High. Class action waivers in consumer contracts are subject to ongoing judicial and regulatory scrutiny, particularly in California under the California Consumer Legal Remedies Act and related statutes. Enforceability depends on whether the waiver is paired with a valid arbitration agreement and whether state-specific carve-outs apply. (3) JURISDICTION FLAGS: California, New York, and certain other jurisdictions have examined or challenged class action waivers in consumer contracts. The document does not specify jurisdictional carve-outs for the class action waiver beyond the general 'where permitted by applicable law' qualifier. (4) CONTRACT AND VENDOR IMPLICATIONS: Any entity entering into agreements that incorporate Redfin's Terms should evaluate whether the class action waiver affects indemnification or liability allocation in downstream contracts. (5) COMPLIANCE CONSIDERATIONS: Legal teams should review the operative language in Section 2.13.9.2 to confirm the waiver's scope, assess whether PAGA claims or other non-waivable statutory claims are addressed, and evaluate whether the waiver satisfies applicable state disclosure requirements.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices in consumer contracts, including provisions that may limit consumers' ability to bring collective legal claims
    File a complaint →
  • State AG
    State attorneys general have enforcement authority over consumer contract terms, including class action waivers, under applicable state consumer protection statutes
    File a complaint →

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Redfin Terms of Use
Entity
Redfin
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-001244
Document ID
CA-D-00233
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
4b29ab313d1390f7aa62ead0e7ee395d0d289e1b4a4cde84efb1cc774e7d6173
Analysis generated
May 21, 2026 03:52 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Redfin
Document: Redfin Terms of Use
Record ID: CA-P-001244
Captured: 2026-05-21 03:52:18 UTC
SHA-256: 4b29ab313d1390f7…
URL: https://conductatlas.com/platform/redfin/redfin-terms-of-use/class-action-waiver/
Accessed: July 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Redfin's Class Action Waiver clause do?

This provision, as referenced in the Terms, establishes that users cannot pursue consolidated or representative claims against Redfin. The specific language and scope of the waiver is contained in Section 2.13.9.2, which was not fully reproduced in the available document text.

How does this clause affect you?

Under this clause, users are required to resolve claims against Redfin individually rather than through class or collective action proceedings. The agreement references the waiver prominently in the preamble and defines it as a defined term with operative language in Section 2.13.9.2.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 81 platforms. See the full comparison.

Is ConductAtlas affiliated with Redfin?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Redfin.