If you have a dispute with Public.com, you must resolve it through private arbitration rather than going to court. You have 30 days from when you open your account to opt out of this requirement.
This analysis describes what Public.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The arbitration requirement establishes the procedural mechanism for dispute resolution, specifying individual arbitration as the mandatory forum instead of judicial proceedings. This provision defines the contractual dispute resolution framework that governs how disagreements will be addressed.
Users lose the right to litigate disputes in court, significantly reducing their legal leverage against a well-resourced company. The 30-day opt-out window is narrow and easy to miss for new users.
How other platforms handle this
You may reject any change we make to section 15 (except address changes) by personally signing and sending us notice within 30 days of the change by U.S. Mail to the address in section 15.b.
the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
"In the interest of resolving disputes between you and Public.com in the most expedient and cost effective manner, and except as described in Section 18.2 and 18.3, you and Public.com agree that every dispute arising in connection with these Terms will be resolved by binding arbitration. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND PUBLIC.COM ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.Excerpt from Public.com's Terms of Service
The mandatory arbitration clause implicates FINRA arbitration rules for broker-dealer disputes and must be assessed against FTC guidance on unfair or deceptive practices.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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The arbitration requirement establishes the procedural mechanism for dispute resolution, specifying individual arbitration as the mandatory forum instead of judicial proceedings. This provision defines the contractual dispute resolution framework that governs how disagreements will be addressed.
Users lose the right to litigate disputes in court, significantly reducing their legal leverage against a well-resourced company. The 30-day opt-out window is narrow and easy to miss for new users.
ConductAtlas has identified this type of provision across 205 platforms. See the full comparison.
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