Financial data is among the most sensitive personal information, and its collection by an investment platform creates significant privacy and security risks if misused or breached.
Consumer impact
Public.com collects extensive personal and financial data including your identity, investment activity, device information, and browsing behavior, which may be shared with advertisers, business partners, and other third parties for marketing and personalization purposes. Users on the platform should be aware that their financial activity and personal details are used beyond just providing the core investment service. You can opt out of the sale or sharing of your personal information by visiting Public.com's privacy settings or contacting them at support@public.com.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Export Your Data
Contact support@public.com to request a copy of your personal and financial data held by Public.com. Specify the types of data you want to receive.
Applicable agencies
Consumer Financial Protection Bureau (cfpb)
Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
Who can file: Anyone who has used a consumer financial product or service in the US
What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.