Public.com · Public.com Privacy Policy · View original document ↗

Account Closure and Data Handling

Medium severity Rare · 1 of 325 platforms
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Document Record

What it is

When you close your Public.com account, the company may continue to retain your personal and financial data as required by law or for legitimate business purposes.

This analysis describes what Public.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision addresses the operational distinction between account deactivation and complete data deletion. By authorizing retention of personal information post-closure for defined institutional purposes, the clause establishes that account termination does not automatically trigger deletion of all retained personal data.

Consumer impact (what this means for users)

Users who close their accounts should be aware that their data may persist in Public.com's systems for compliance or business reasons, limiting the practical effect of account closure on data privacy.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    Contact support@public.com to initiate account closure. Ask explicitly about what data will be retained after closure and for how long.

How other platforms handle this

Roblox Medium

You may request deletion of your account at any time. When you request account deletion, we will delete or anonymize your personal information unless we are required to retain it by law, or unless we need to retain it for legitimate business purposes such as resolving disputes, enforcing our agreeme...

LinkedIn Medium

We generally retain your personal data as long as you keep your account open or as needed to provide you Services. This includes data you or others provided to us and data generated or inferred from your use of our Services. In some cases we choose to retain certain information (e.g., insights about...

Sony PlayStation Medium

We will retain your personal information for as long as your Account is open, or as needed to provide you services. Some information may be retained after your Account is closed. We may also retain information as required by law or regulation, for fraud prevention, to resolve disputes, to enforce ou...

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▸ View Original Clause Language DOCUMENT RECORD
"
Close Your Account. You can close your account by visiting the "Account Settings" page of the Public website or mobile app. Even after you close your account, we retain certain personal information as required for legal, regulatory, and security purposes.

— Excerpt from Public.com's Public.com Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

Post-account-closure data retention must comply with SEC Rule 17a-4 and FINRA recordkeeping rules, which mandate retention of broker-dealer customer records for specified periods; the policy should clearly delineate regulatory retention from discretionary retention.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • Securities And Exchange Commission (sec)
    Regulates securities markets and investment platforms. Can investigate broker-dealers, investment advisers, and trading platforms for violations of securities laws.
    Who can file: Anyone with knowledge of a possible securities law violation
    What you need: Description of the potential violation, names of individuals or companies involved, relevant dates, and any supporting documents or evidence
    What to expect: Tips are reviewed by SEC staff. The SEC may open an investigation but is not required to take action on every tip. Whistleblowers may be eligible for financial awards if the tip leads to enforcement.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
FCRA
United States Federal
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Public.com Privacy Policy
Entity
Public.com
Document last updated
May 5, 2026
Tracking information
First tracked
March 8, 2026
Last verified
March 9, 2026
Record ID
CA-P-000516
Document ID
CA-D-00059
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
5292f82f68ab7e4be7ad9a16ca13bafa669e5598bc5d70048278208868087fc9
Analysis generated
March 8, 2026 14:52 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Public.com
Document: Public.com Privacy Policy
Record ID: CA-P-000516
Captured: 2026-03-08 14:52:25 UTC
SHA-256: 5292f82f68ab7e4b…
URL: https://conductatlas.com/platform/publiccom/publiccom-privacy-policy/account-closure-and-data-handling/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Public.com's Account Closure and Data Handling clause do?

The provision addresses the operational distinction between account deactivation and complete data deletion. By authorizing retention of personal information post-closure for defined institutional purposes, the clause establishes that account termination does not automatically trigger deletion of all retained personal data.

How does this clause affect you?

Users who close their accounts should be aware that their data may persist in Public.com's systems for compliance or business reasons, limiting the practical effect of account closure on data privacy.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.

Is ConductAtlas affiliated with Public.com?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Public.com.