Public.com · Public.com Privacy Policy · View original document ↗

Data Retention

Medium severity Medium confidence Explicitdocumentlanguage Common · 115 of 325 platforms
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Document Record

What it is

Public keeps your personal data for as long as it needs to for business purposes, legal compliance, and dispute resolution, without specifying exact timeframes for most data categories.

This analysis describes what Public.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The absence of specific retention periods for sensitive financial and identity data means Public may retain your SSN, trading history, and financial account information for an indeterminate period after you close your account.

Interpretive note: The policy does not specify retention periods by data category, making it unclear how long specific types of sensitive data are retained after account closure, and whether the retention is driven by regulatory requirements or internal business practices.

Consumer impact (what this means for users)

Your sensitive personal and financial data may be retained by Public for an extended and unspecified period after you stop using the service, particularly if legal or regulatory requirements apply, which are common in the broker-dealer context.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email support@public.com to request deletion of your personal data and ask for a specific explanation of which data categories will be retained and for how long, and the legal basis for any retention after account closure.

How other platforms handle this

Smartsheet Medium

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements, to resolve disputes, and to enforce our agreements. The criteria used to determine our retention periods include: the length of ...

Shopify Medium

We may retain de-identified or aggregated information that can no longer be used to identify you for any period of time, including indefinitely.

Webull Medium

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, or as otherwise permitted or required by applicable law.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, or for as long as necessary to resolve disputes and enforce our agreements.

— Excerpt from Public.com's Public.com Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: SEC and FINRA rules impose specific recordkeeping retention periods for broker-dealer customer records, which may require Public to retain certain account and transaction data for six years or longer regardless of user deletion requests. This creates a regulatory tension with CCPA/CPRA deletion rights, which include carve-outs for data retention required by law. The policy's vague retention language is consistent with this regulatory complexity but may not provide users with adequate transparency about what data is retained and for how long. GOVERNANCE EXPOSURE: Medium. Vague retention language creates compliance exposure if users submit deletion requests and are refused on the basis of undefined legal requirements without specific explanation. CPPA has indicated that businesses must be specific about why data is retained when a deletion request is denied. JURISDICTION FLAGS: California CPRA requires businesses to disclose retention periods or the criteria used to determine them for each category of personal information. A generic 'as long as necessary' formulation may not satisfy this disclosure requirement. Virginia, Colorado, and Connecticut privacy laws contain similar disclosure requirements. CONTRACT AND VENDOR IMPLICATIONS: Service providers retaining data on behalf of Public should have contracts specifying retention schedules and deletion obligations consistent with both regulatory requirements and user rights. Without defined retention periods, vendor contract compliance is difficult to audit. COMPLIANCE CONSIDERATIONS: Compliance teams should develop and document category-specific retention schedules that distinguish between data retained for regulatory compliance (and thus exempt from CCPA deletion) and data retained for business purposes (and thus subject to deletion rights). These schedules should be reflected in the privacy policy to satisfy CPRA's disclosure requirements.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • SEC
    The SEC sets mandatory recordkeeping retention periods for broker-dealer customer data under Regulation S-P and related rules, which affect how long Public must retain certain account information
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
FCRA
United States Federal
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Public.com Privacy Policy
Entity
Public.com
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-008308
Document ID
CA-D-00059
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a07b52ddfafc2a838aea9b789299061ff0a84d7fee90d9b754e1fbb76cf982de
Analysis generated
May 10, 2026 05:02 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Public.com
Document: Public.com Privacy Policy
Record ID: CA-P-008308
Captured: 2026-05-10 05:02:53 UTC
SHA-256: a07b52ddfafc2a83…
URL: https://conductatlas.com/platform/publiccom/publiccom-privacy-policy/data-retention/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Public.com's Data Retention clause do?

The absence of specific retention periods for sensitive financial and identity data means Public may retain your SSN, trading history, and financial account information for an indeterminate period after you close your account.

How does this clause affect you?

Your sensitive personal and financial data may be retained by Public for an extended and unspecified period after you stop using the service, particularly if legal or regulatory requirements apply, which are common in the broker-dealer context.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 115 platforms. See the full comparison.

Is ConductAtlas affiliated with Public.com?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Public.com.