Provision record
Progressive · Progressive Terms of Use · View original document ↗

Mobile Alerts Service Termination and Modification

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Document Record

What it is

Progressive reserves the right to suspend or terminate the Mobile Alerts service at any time without prior notice for any reason, while users may unenroll at any time through the website or by texting STOP to 99354.

ⓘ

This analysis describes what Progressive's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes Progressive's unilateral right to discontinue the Mobile Alerts service without advance notice for any reason, while providing users with two specific opt-out mechanisms; the STOP mechanism is operationally significant for TCPA compliance purposes.

Consumer impact (what this means for users)

The agreement authorizes Progressive to suspend or terminate the Mobile Alerts service without prior notice for any reason; users may opt out at any time by logging into www.progressive.com or by texting STOP to 99354.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Cancel Subscription
    Log into www.progressive.com, navigate to Mobile Alert preferences, and update your settings to unenroll from the Mobile Alerts service.

Cross-platform context

See how other platforms handle Mobile Alerts Service Termination and Modification and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
We may suspend or terminate the Mobile Alert service at any time without prior notice to you for any reason, including, but not limited to, breakdown, maintenance, or disruptions in service caused by the various telecommunication networks and service providers. You may unenroll from the Mobile Alert Service at any time by logging on to www.progressive.com and changing your Mobile Alert preferences. You may also unenroll by sending the word STOP to 99354.

Excerpt from Progressive's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

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Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Progressive Terms of Use
Entity
Progressive
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074305
Document ID
CA-D-00598
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
93bf237616c8eb80697a1b13366e4ad0aed47b204cf454a8dae7664c1876b3ce
Analysis generated
July 12, 2026 15:23 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Progressive
Document: Progressive Terms of Use
Record ID: CA-P-074305
Captured: 2026-07-12 15:23:52 UTC
SHA-256: 93bf237616c8eb80…
URL: https://conductatlas.com/platform/progressive/progressive-terms-of-use/provision/CA-P-074305/mobile-alerts-service-termination-and-modification/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Progressive's Mobile Alerts Service Termination and Modification clause do?

This provision establishes Progressive's unilateral right to discontinue the Mobile Alerts service without advance notice for any reason, while providing users with two specific opt-out mechanisms; the STOP mechanism is operationally significant for TCPA compliance purposes.

How does this clause affect you?

The agreement authorizes Progressive to suspend or terminate the Mobile Alerts service without prior notice for any reason; users may opt out at any time by logging into www.progressive.com or by texting STOP to 99354.

Is ConductAtlas affiliated with Progressive?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Progressive.