Provision record
Postman · Postman Privacy Policy · View original document ↗

Collection of Customer Support Information

Low severity Explicit document language Common · 298 of 352 platforms
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This analysis describes what Postman's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Instacart Medium

you may refer a friend to Instacart or send an Instacart gift delivery or gift card to someone. In these cases, we collect the recipient's name, email, and delivery address, as applicable.

Anthropic Medium

We collect information about your use of the Services, such as the dates and times of access, browsing history, search, information about the links you click and about third-party applications...

GitHub Medium

For paid subscriptions, we collect details like name, billing address, and payment specifics.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We collect information you provide through a customer support request, such as your contact information, details and screenshots, or other information that you provide.

Excerpt from Postman's Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
DMA
European Union
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Postman Privacy Policy
Entity
Postman
Document last updated
May 5, 2026
Tracking information
First tracked
Sept. 28, 2026
Last verified
Sept. 28, 2026
Record ID
CA-P-077249
Document ID
CA-D-00678
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
30f4f868384203ded870b1fdde40417852fef95c05f39c1e49b0ce5931aee79d
Analysis generated
September 28, 2026 22:31 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Postman
Document: Postman Privacy Policy
Record ID: CA-P-077249
Captured: 2026-09-28 22:31:00 UTC
SHA-256: 30f4f868384203de…
URL: https://conductatlas.com/platform/postman/postman-privacy-policy/provision/CA-P-077249/collection-of-customer-support-information/
Accessed: Oct. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

Other risks in this policy

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Frequently Asked Questions

What does Postman's Collection of Customer Support Information clause do?

The clause states: “We collect information you provide through a customer support request, such as your contact information, details and screenshots, or other information that you provide.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with Postman?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Postman.