What can I do about this clause?

{'method': 'WEB_FORM', 'recipient': 'https://www.playstation.com/en-us/legal/privacy-policy/', 'difficulty': 'MODERATE', 'action_type': 'DELETE_DATA', 'instructions': 'If you want to request deletion of personal information contained in publicly posted content, submit a data deletion request through the PlayStation privacy rights portal and specify the content you want removed. Note that publicly available information may be subject to exceptions under CCPA.', 'deadline_days': 45, 'deadline_hours': None}

Which regulatory agencies enforce this type of clause?

{'agency': 'FTC', 'reason': 'The FTC has jurisdiction over deceptive data collection practices related to user-generated content, particularly involving minors, under FTC Act Section 5 and COPPA.', 'complaint_url': 'https://reportfraud.ftc.gov/'}

What is the severity of this clause?

ConductAtlas classifies this User-Generated Content and Public Profile Data clause as medium severity. Severity reflects the magnitude of rights affected, the breadth of users impacted, and the degree of discretion the platform retains.

Do other platforms have similar clauses?

Yes. ConductAtlas has identified similar User-Generated Content and Public Profile Data clauses across approximately 1 other tracked platforms. You can compare how platforms differ on this clause type in the cross-platform comparison view.

User-Generated Content and Public Profile Data — PlayStation

Share 𝕏 Share in Share 🔒 PDF

What it is

Any content you post publicly on PlayStation forums, activity feeds, or other community features — including any personal information you include — is collected by PlayStation and displayed publicly.

Consumer impact (what this means for users)

Anything you post in PlayStation forums, activity streams, or community features — including personal details you may accidentally include — is collected by Sony and may be visible to other users and third parties.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.

Delete Your Data
Within 45 days
If you want to request deletion of personal information contained in publicly posted content, submit a data deletion request through the PlayStation privacy rights portal and specify the content you want removed. Note that publicly available information may be subject to exceptions under CCPA.

Cross-platform context

See how other platforms handle User-Generated Content and Public Profile Data and similar clauses.

Compare across platforms →

Need full compliance memos? See Professional →

Why it matters (compliance & risk perspective)

Users who post personal information in forums or public profiles may not realize that this content is collected by Sony, displayed to other users, and potentially retained and used for other purposes beyond the immediate post.

View original clause language

When you want to post in a forum, you provide us the content for the post (which could contain PI which we collect and then display for you on the forum). Likewise, when you use other features such as voice or text messaging, blogs, surveys, user-generated content, activity streams, or social media, we may first collect the information you enter into the feature. Please make sure that any personal details which you provide are accurate and current.

Institutional analysis (Compliance & legal intelligence)

1) REGULATORY FRAMEWORK: CCPA/CPRA §1798.145(a)(3) exempts publicly available information from some consumer rights, potentially limiting deletion rights for publicly posted content. COPPA (16 C.F.R. §312.2) restricts collection of personal information from children in public forums. Section 230 of the Communications Decency Act (47 U.S.C. §230) provides Sony with platform immunity for third-party content but does not limit Sony's own data collection obligations. FTC Act Section 5 applies to deceptive practices regarding public vs. private data collection. 2)

🔒

Compliance intelligence locked

Regulatory citations, enforcement risk, and due diligence action items.

Watcher $9.99/mo Professional $149/mo

Watcher: regulatory citations. Professional: full compliance memo.

Applicable agencies

FTC

The FTC has jurisdiction over deceptive data collection practices related to user-generated content, particularly involving minors, under FTC Act Section 5 and COPPA.
File a complaint →

Provision details

Document information

Document

PlayStation Privacy Policy

Entity

PlayStation

Document last updated

April 29, 2026

Tracking information

First tracked

April 18, 2026

Last verified

April 18, 2026

Record ID

CA-P-002956

Document ID

CA-D-00184

Evidence Provenance

Source URL

https://www.playstation.com/en-us/legal/privacy-policy/

Wayback Machine

View archived versions →

SHA-256

b0795f89dbd51ff6f4b76595a83f27111b2506ae3654f16f2fa2a6e466e33fb4

Verified

✓ Snapshot stored ✓ Change verified

How to Cite

ConductAtlas Policy Archive
Entity: PlayStation | Document: PlayStation Privacy Policy | Record: CA-P-002956
Captured: 2026-04-18 11:07:25 UTC | SHA-256: b0795f89dbd51ff6…
URL: https://conductatlas.com/platform/playstation/playstation-privacy-policy/user-generated-content-and-public-profile-data/
Accessed: May 2, 2026

Classification

Severity

Medium

User-Generated Content and Public Profile Data