This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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If our mobile application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you.
we do not provide price protection or refunds in the event of a price drop or promotional offering.
We reserve the right to issue refunds, credits, or discounts at our sole discretion. If we issue a refund, credit, or discount, we are under no obligation to issue the same or similar refund in the future...
"If you have an issue with your order...please contact the Merchant directly first. The Merchant will follow their own policy on returns, refunds, cancellations, missing orders and damaged or defective items.Excerpt from Perplexity AI's Perplexity Terms of Service
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The clause states: “If you have an issue with your order...please contact the Merchant directly first. The Merchant will follow their own policy on returns, refunds, cancellations, missing orders and damaged or defective items.”
ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.
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