Provision record
Perplexity AI · Perplexity Data Processing Addendum · View original document ↗

Perplexity must assist Customer with data subject rights requests

Medium severity Explicit document language Common · 290 of 352 platforms
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This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Aug 16, 2026

Business customers using Perplexity services are now governed by an updated DPA with two material operational changes. First, subprocessor disclosures have shifted from a static document attachment (Annex 2) to a live online list maintained at https://trust.perplexity.ai/subprocessors, with notifications of changes coming through in-product notification or email rather than through formal amendment. Second, certain Perplexity services (specifically Embeddings API and Perplexity Search) now operate under product-specific data postures and terms that control over the main DPA, meaning the data handling for those services may differ from the baseline agreement. Business customers should review the Trust Center list regularly and check for in-product notifications regarding subprocessor changes, as the updated terms no longer require static amendment cycles.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 5148 other provisions on other platforms.

How other platforms handle this

ClickUp Medium

If you are an end user in a Workspace not owned by you and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization who owns your ClickUp Workspace.

ZipRecruiter Medium

Where ZipRecruiter processes your Personal Data in the capacity of a service provider (data processor), and you seek access, or want to correct, amend, or delete your Personal Data...we will provide you with the data controller's contact information, so you can contact them directly.

Google Cloud Medium

When you use them, we'll validate your request by verifying your identity (for example, by confirming that you're signed in to your Google Account).

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
notifying Customer of requests from individuals pursuant to their rights under Privacy Laws, including by providing, deleting or correcting the relevant Personal Data, or by enabling Customer to do the same, insofar as this is possible

Excerpt from Perplexity AI's Perplexity Data Processing Addendum

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Perplexity Data Processing Addendum
Entity
Perplexity AI
Document last updated
May 11, 2026
Tracking information
First tracked
May 20, 2026
Last verified
July 9, 2026
Record ID
CA-P-060442
Document ID
CA-D-00763
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
63330764edf10647a51ca197723ef717b3e1db5fabfb778068184b91e31fc670
Analysis generated
May 20, 2026 22:20 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Perplexity AI
Document: Perplexity Data Processing Addendum
Record ID: CA-P-060442
Captured: 2026-05-20 22:20:53 UTC
SHA-256: 63330764edf10647…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-data-processing-addendum/provision/CA-P-060442/perplexity-must-assist-customer-with-data-subject-rights-requests/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Perplexity AI's Perplexity must assist Customer with data subject rights requests clause do?

The clause states: “notifying Customer of requests from individuals pursuant to their rights under Privacy Laws, including by providing, deleting or correcting the relevant Personal Data, or by enabling Customer to do the same, insofar as this is possible”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.