Provision record
Perplexity AI · Perplexity Data Processing Addendum · View original document ↗

Perplexity must process only on documented Customer instructions

Medium confidence Common · 273 of 343 platforms

Key Facts · in the document’s own words

How must Perplexity AI process Personal Data?
“only process Personal Data on documented instructions from Customer, for the limited and specific purpose described in Annex 1, unless otherwise permitted to process such Personal Data by applicable Privacy Laws”
Version CA-V-007075, captured Sept. 21, 2026 · live source ↗
Our reading, not the document’s words
Perplexity AI must process Personal Data only on documented instructions from Customer, for the limited and specific purpose described in Annex 1, unless applicable Privacy Laws otherwise permit such processing.
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This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Restricting processing to documented instructions and a named purpose limits Perplexity AI's discretion over how it uses Personal Data, anchoring permissible processing to the Customer's direction.

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Interpretive note: The excerpt appears to be a fragment of a larger obligation list rather than a standalone clause; the subject of the obligation is inferred from context as Perplexity AI. Annex 1 is referenced but not provided, so the specific purpose cannot be evaluated.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Customers' Personal Data may only be processed according to their documented instructions and the specific purpose in Annex 1, except where Privacy Laws independently authorize different processing.

How other platforms handle this

Greenhouse

Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities

Canva

We use information about you, information that we collect from within your account, information that you provide to our customer happiness team, and information about your interactions with the Service to resolve technical issues you experience with the Service.

Zoom

Where we process your personal data, personal information, or personally identifiable information in the provision of Services to you, you acknowledge that Zoom is acting on your behalf and you determine the means and purposes of the processing.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
only process Personal Data on documented instructions from Customer, for the limited and specific purpose described in Annex 1, unless otherwise permitted to process such Personal Data by applicable Privacy Laws

Excerpt from Perplexity AI's Perplexity Data Processing Addendum

Provision details

Document information
Document
Perplexity Data Processing Addendum
Entity
Perplexity AI
Date stated by the document
Aug. 13, 2026
As printed in Perplexity AI’s text (version CA-V-007075), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 11, 2026
Text quoted from version
CA-V-007075, captured Sept. 21, 2026
Record ID
CA-P-060405
Document ID
CA-D-000763
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007075)
f41bf39cf45f850890435a54326196d686afe688f9b0e1a5adafc2964dfde267
Analysis generated
May 20, 2026 22:20 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007075, captured Sept. 21, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Perplexity AI
Document: Perplexity Data Processing Addendum
Record ID: CA-P-060405
Version: CA-V-007075
Captured: 2026-09-21 00:22:44 UTC
SHA-256: f41bf39cf45f8508…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-data-processing-addendum/provision/CA-P-060405/perplexity-must-process-only-on-documented-customer-instructions/
Accessed: Nov. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Perplexity AI's Perplexity must process only on documented Customer instructions clause do?

Restricting processing to documented instructions and a named purpose limits Perplexity AI's discretion over how it uses Personal Data, anchoring permissible processing to the Customer's direction.

How does this clause affect you?

Customers' Personal Data may only be processed according to their documented instructions and the specific purpose in Annex 1, except where Privacy Laws independently authorize different processing.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.