Perplexity AI · Perplexity Data Processing Addendum · View original document ↗

Perplexity must delete or return Personal Data within thirty days of service end

High severity High confidence Explicitdocumentlanguage Common · 275 of 352 platforms
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Recent governance activity Perplexity AI recorded 2 documented changes in the last 30 days.
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This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The thirty-day deadline creates a concrete, time-bound data disposal obligation on Perplexity AI, and grants Customers the option to recover their data rather than have it deleted, subject only to a legal retention exception.

Consumer impact (what this means for users)

Customers can expect Perplexity AI to delete their Personal Data within thirty days of service termination, or may elect to have it returned instead, unless applicable law requires Perplexity AI to retain it.

How other platforms handle this

Grindr Medium

If you decide to delete your Profile, it will no longer be visible to other Grindr users and your personal information will generally be deleted within 28 days.

Salesforce Medium

We may retain your Personal Data for a period of time consistent with the original purpose of collection...or as long as required to fulfill our legal and/or regulatory obligations.

Fireworks AI Medium

If you delete your account, we aim to delete your personal information from our servers within 30 days.

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▸ View Original Clause Language DOCUMENT RECORD
"
Perplexity shall delete (or, at Customer's option, return) all Personal Data within thirty days of the end of the provision of the Services to Customer, unless retention of the Personal Data is required by law

— Excerpt from Perplexity AI's Perplexity Data Processing Addendum

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
UK GDPR
United Kingdom

Provision details

Document information
Document
Perplexity Data Processing Addendum
Entity
Perplexity AI
Document last updated
May 11, 2026
Tracking information
First tracked
May 20, 2026
Last verified
July 9, 2026
Record ID
CA-P-060449
Document ID
CA-D-00763
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
63330764edf10647a51ca197723ef717b3e1db5fabfb778068184b91e31fc670
Analysis generated
May 20, 2026 22:20 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Perplexity AI
Document: Perplexity Data Processing Addendum
Record ID: CA-P-060449
Captured: 2026-05-20 22:20:53 UTC
SHA-256: 63330764edf10647…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-data-processing-addendum/provision/CA-P-060449/perplexity-must-delete-or-return-personal-data-within-thirty-days-of-service-end/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Perplexity AI's Perplexity must delete or return Personal Data within thirty days of service end clause do?

The thirty-day deadline creates a concrete, time-bound data disposal obligation on Perplexity AI, and grants Customers the option to recover their data rather than have it deleted, subject only to a legal retention exception.

How does this clause affect you?

Customers can expect Perplexity AI to delete their Personal Data within thirty days of service termination, or may elect to have it returned instead, unless applicable law requires Perplexity AI to retain it.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.