This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This commitment directly addresses one of the most significant concerns about AI services—that user data could be used to improve the AI—by explicitly excluding Personal Data from LLM training.
Interpretive note: The phrase 'for the avoidance of doubt' suggests this is a clarificatory statement rather than a standalone new obligation, but the factual commitment it states is explicit.
Business customers using Perplexity services are now governed by an updated DPA with two material operational changes. First, subprocessor disclosures have shifted from a static document attachment (Annex 2) to a live online list maintained at https://trust.perplexity.ai/subprocessors, with notifications of changes coming through in-product notification or email rather than through formal amendment. Second, certain Perplexity services (specifically Embeddings API and Perplexity Search) now operate under product-specific data postures and terms that control over the main DPA, meaning the data handling for those services may differ from the baseline agreement. Business customers should review the Trust Center list regularly and check for in-product notifications regarding subprocessor changes, as the updated terms no longer require static amendment cycles.
View change record →Customers' Personal Data will not be used by Perplexity AI to train its large language models.
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"For the avoidance of doubt, Personal Data will not be used for training of Perplexity's large language models.Excerpt from Perplexity AI's Perplexity Data Processing Addendum
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This commitment directly addresses one of the most significant concerns about AI services—that user data could be used to improve the AI—by explicitly excluding Personal Data from LLM training.
Customers' Personal Data will not be used by Perplexity AI to train its large language models.
ConductAtlas has identified this type of provision across 279 platforms. See the full comparison.
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