This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
These prohibitions directly constrain how Perplexity AI may handle Personal Data, preventing commercial exploitation of the data and limiting its use to the specific service context.
Interpretive note: The excerpt covers items (a) and (b) of what appears to be a broader list of prohibitions; additional items were not provided and are not addressed here.
Business customers using Perplexity services are now governed by an updated DPA with two material operational changes. First, subprocessor disclosures have shifted from a static document attachment (Annex 2) to a live online list maintained at https://trust.perplexity.ai/subprocessors, with notifications of changes coming through in-product notification or email rather than through formal amendment. Second, certain Perplexity services (specifically Embeddings API and Perplexity Search) now operate under product-specific data postures and terms that control over the main DPA, meaning the data handling for those services may differ from the baseline agreement. Business customers should review the Trust Center list regularly and check for in-product notifications regarding subprocessor changes, as the updated terms no longer require static amendment cycles.
View change record →Customers' Personal Data cannot be Sold, Shared, or used by Perplexity AI for any purpose outside of delivering the Services within the direct business relationship.
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"Perplexity shall not (a) Sell or Share Personal Data, (b) retain, use, or disclose the Personal Data outside of the direct business relationship between Perplexity and Customer and for any purpose other than for the specific purpose of providing the Services to CustomerExcerpt from Perplexity AI's Perplexity Data Processing Addendum
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These prohibitions directly constrain how Perplexity AI may handle Personal Data, preventing commercial exploitation of the data and limiting its use to the specific service context.
Customers' Personal Data cannot be Sold, Shared, or used by Perplexity AI for any purpose outside of delivering the Services within the direct business relationship.
ConductAtlas has identified this type of provision across 279 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.