This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Restricting processing to documented instructions and a named purpose limits Perplexity AI's discretion over how it uses Personal Data, anchoring permissible processing to the Customer's direction.
Interpretive note: The excerpt appears to be a fragment of a larger obligation list rather than a standalone clause; the subject of the obligation is inferred from context as Perplexity AI. Annex 1 is referenced but not provided, so the specific purpose cannot be evaluated.
Business customers using Perplexity services are now governed by an updated DPA with two material operational changes. First, subprocessor disclosures have shifted from a static document attachment (Annex 2) to a live online list maintained at https://trust.perplexity.ai/subprocessors, with notifications of changes coming through in-product notification or email rather than through formal amendment. Second, certain Perplexity services (specifically Embeddings API and Perplexity Search) now operate under product-specific data postures and terms that control over the main DPA, meaning the data handling for those services may differ from the baseline agreement. Business customers should review the Trust Center list regularly and check for in-product notifications regarding subprocessor changes, as the updated terms no longer require static amendment cycles.
View change record →Customers' Personal Data may only be processed according to their documented instructions and the specific purpose in Annex 1, except where Privacy Laws independently authorize different processing.
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"only process Personal Data on documented instructions from Customer, for the limited and specific purpose described in Annex 1, unless otherwise permitted to process such Personal Data by applicable Privacy LawsExcerpt from Perplexity AI's Perplexity Data Processing Addendum
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Restricting processing to documented instructions and a named purpose limits Perplexity AI's discretion over how it uses Personal Data, anchoring permissible processing to the Customer's direction.
Customers' Personal Data may only be processed according to their documented instructions and the specific purpose in Annex 1, except where Privacy Laws independently authorize different processing.
ConductAtlas has identified this type of provision across 279 platforms. See the full comparison.
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