This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Business customers using Perplexity services are now governed by an updated DPA with two material operational changes. First, subprocessor disclosures have shifted from a static document attachment (Annex 2) to a live online list maintained at https://trust.perplexity.ai/subprocessors, with notifications of changes coming through in-product notification or email rather than through formal amendment. Second, certain Perplexity services (specifically Embeddings API and Perplexity Search) now operate under product-specific data postures and terms that control over the main DPA, meaning the data handling for those services may differ from the baseline agreement. Business customers should review the Trust Center list regularly and check for in-product notifications regarding subprocessor changes, as the updated terms no longer require static amendment cycles.
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We use encryption to keep your data private while in transit
We work to protect the security of your personal information during transmission by using encryption protocols and software.
We implement reasonable technical and organizational safeguards to protect the information we hold, and we require our service providers to do the same.
"to the extent required by Privacy Laws, conducting data protection impact assessments and, if required, prior consultation with relevant competent authoritiesExcerpt from Perplexity AI's Perplexity Data Processing Addendum
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The clause states: “to the extent required by Privacy Laws, conducting data protection impact assessments and, if required, prior consultation with relevant competent authorities”
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