This provision requires Perplexity to ensure that all personnel with access to customer personal data are bound by confidentiality obligations, either contractual or statutory.
This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause implements the GDPR Article 28(3)(b) personnel confidentiality requirement and is relevant to customers assessing insider risk controls within Perplexity's workforce.
Under this clause, Perplexity commits that employees and contractors with access to personal data processed on behalf of enterprise customers are subject to confidentiality obligations, limiting unauthorized disclosure of that data.
How other platforms handle this
If you are in the European Economic Area (EEA), we only process your personal data when we have a valid legal basis to do so, including when: (a) you have consented to the processing; (b) the processing is necessary to perform a contract with you; (c) we have a legitimate interest in processing your...
We process the information you share with us when you create your profile or send messages. This includes photos, videos, messages, and other content you share on the platform. We may use this content to improve our services, ensure safety, and comply with legal obligations.
At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.
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"Perplexity shall ensure that persons authorized to process Personal Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.— Excerpt from Perplexity AI's Perplexity Data Processing Addendum
REGULATORY LANDSCAPE: GDPR Article 28(3)(b) requires processors to ensure personnel confidentiality. This is standard DPA content enforced by EU supervisory authorities. The UK GDPR contains equivalent requirements. GOVERNANCE EXPOSURE: Low. Personnel confidentiality obligations are standard processor requirements with well-established compliance mechanisms. Exposure arises primarily if Perplexity's confidentiality training or contractor management is inadequate, which would be assessed through the audit mechanism. JURISDICTION FLAGS: No jurisdiction-specific heightened exposure beyond standard GDPR and UK GDPR requirements. CONTRACT AND VENDOR IMPLICATIONS: Procurement teams may request confirmation that Perplexity's confidentiality obligations extend to contractors and sub-processors' personnel, not only direct employees. COMPLIANCE CONSIDERATIONS: This provision should be verified through the audit rights mechanism; customers may request confirmation of Perplexity's confidentiality training program as part of vendor due diligence.
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This clause implements the GDPR Article 28(3)(b) personnel confidentiality requirement and is relevant to customers assessing insider risk controls within Perplexity's workforce.
Under this clause, Perplexity commits that employees and contractors with access to personal data processed on behalf of enterprise customers are subject to confidentiality obligations, limiting unauthorized disclosure of that data.
ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.
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