The agreement prohibits use of Perplexity's services by anyone under 13, and requires parental or guardian consent for users aged 13 through 17.
This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes COPPA-relevant age thresholds and conditions platform access for minors aged 13-17 on parental consent. The operational implementation of the consent mechanism is not described in the terms and would require separate verification.
Users under 13 are not permitted to create accounts or access the service under these terms. Users aged 13 to 17 are required to have parental or guardian consent, though the terms do not describe the specific mechanism by which such consent is obtained or verified.
How other platforms handle this
Our Services are not directed to children under 13. If you learn that anyone younger than 13 has unlawfully provided us with personal data, please contact us at privacy@medium.com.
The Service is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your cons...
To access and use the Services, you must be at least the age of majority in the state, province, or territory where you live or at least 18 years of age. If you are under the age of 13, you may not use the Services and you should not be visiting the Sites or using the Services.
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"You must be at least 13 years old to use the Services. If you are between the ages of 13 and 18, you may only use the Services with the consent of your parent or legal guardian.— Excerpt from Perplexity AI's Perplexity AI Terms of Service
1) REGULATORY LANDSCAPE: This provision directly engages COPPA, which prohibits collecting personal information from children under 13 without verifiable parental consent. The FTC is the primary enforcement authority for COPPA. For users aged 13-17, state minors' privacy laws, including California's Age-Appropriate Design Code (AB 2273), may impose additional obligations regarding data collection and processing for minor users, though the enforceability of AB 2273 has been subject to legal challenge. 2) GOVERNANCE EXPOSURE: Medium. The terms state the age restriction and consent requirement but do not describe the operational mechanism for verifying age or obtaining parental consent. Absence of a described verification mechanism may create COPPA compliance exposure if minors access the platform without effective gatekeeping. 3) JURISDICTION FLAGS: California's Age-Appropriate Design Code imposes design and data minimization obligations for services likely to be accessed by minors under 18, creating heightened compliance obligations beyond the 13-year COPPA threshold. UK Age Appropriate Design Code (Children's Code) imposes similar obligations for UK-accessible services. 4) CONTRACT AND VENDOR IMPLICATIONS: Organizations deploying Perplexity in educational or youth-facing contexts should assess whether the platform's age verification and parental consent mechanisms satisfy applicable law for their use case, particularly under FERPA if used in K-12 settings. 5) COMPLIANCE CONSIDERATIONS: Compliance teams should verify that age verification and parental consent workflows are operationally implemented and documented, assess whether data collected from users aged 13-17 is processed in accordance with applicable minors' privacy law, and review whether the platform's design satisfies the safety-by-default standards required under state-level children's online privacy frameworks.
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This provision establishes COPPA-relevant age thresholds and conditions platform access for minors aged 13-17 on parental consent. The operational implementation of the consent mechanism is not described in the terms and would require separate verification.
Users under 13 are not permitted to create accounts or access the service under these terms. Users aged 13 to 17 are required to have parental or guardian consent, though the terms do not describe the specific mechanism by which such consent is obtained or verified.
ConductAtlas has identified this type of provision across 13 platforms. See the full comparison.
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