Perplexity AI · Perplexity AI Privacy Policy · View original document ↗

Voice Audio Data Collection

High severity Medium confidence Explicitdocumentlanguage Unique · 0 of 343 platforms
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Document Record

What it is

The policy states that when users engage voice-enabled features, Perplexity may collect audio recordings of voice queries for the purpose of processing requests. The policy does not specify a distinct retention period for voice audio data.

This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Voice audio data is a distinct and sensitive category of biometric-adjacent personal data in several jurisdictions. This provision creates compliance obligations under Illinois BIPA for voiceprint data, and may engage additional requirements in Texas and Washington, as well as heightened scrutiny under GDPR as a special category if biometric processing is involved.

Interpretive note: Whether the voice audio collection constitutes biometric data collection under BIPA and equivalent statutes depends on whether Perplexity derives voiceprints or other biometric identifiers from audio recordings, which is not specified in the reviewed policy text.

Consumer impact (what this means for users)

Under this clause, use of voice features on the Perplexity platform results in collection of audio recordings of the user's voice queries. The policy does not specify a separate retention schedule or deletion mechanism specific to voice audio data.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email privacy@perplexity.ai to request deletion of voice audio data associated with your account. Specify that you are requesting deletion of voice data specifically.

How other platforms handle this

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

Strava Medium

If we collect health information from these integrations (such as heart rate), we will not sell or use it for advertising or other similar purposes; we do not disclose it to third parties without your prior consent; and we will only use it for the specific purposes described in this Policy.

eBay Medium

We collect your personal data when you use our Services, create a new eBay account, provide us with information via a web form, add or update information in your eBay account, participate in online community discussions or otherwise interact with us.

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▸ View Original Clause Language DOCUMENT RECORD
"
When you use voice features of our services, we may collect audio data, including recordings of your voice queries, to process and respond to your requests.

— Excerpt from Perplexity AI's Perplexity AI Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1) REGULATORY LANDSCAPE: Voice audio data collection implicates Illinois Biometric Information Privacy Act (BIPA) if voiceprints are derived, Texas Capture or Use of Biometric Identifier Act (CUBI), Washington My Health MY Data Act where applicable, and GDPR Article 9 if biometric data is processed to uniquely identify individuals. The FTC also applies general data security and deceptive practices standards. State AGs in Illinois, Texas, and Washington have enforcement authority for their respective biometric statutes. 2) GOVERNANCE EXPOSURE: High for jurisdictions with biometric privacy statutes. If Perplexity's voice processing pipeline derives voiceprints or biometric identifiers from audio, BIPA requires written informed consent and a published data retention schedule prior to collection. Violations carry statutory damages of up to $5,000 per willful violation under BIPA, creating class action exposure. 3) JURISDICTION FLAGS: Illinois users face the highest exposure given BIPA's strict consent and retention schedule requirements. Texas and Washington users are protected by their respective biometric and health data statutes. GDPR Article 9 applies to EU/EEA users if voice data is used to derive biometric identifiers. 4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers deploying Perplexity in Illinois, Texas, or Washington should assess whether Perplexity's voice data practices satisfy applicable biometric consent requirements before deploying voice features to employees or end users. Data processing agreements should address biometric data specifically. 5) COMPLIANCE CONSIDERATIONS: Legal teams should determine whether Perplexity's voice processing constitutes biometric data collection under BIPA and equivalent state statutes, and whether the current policy disclosures and consent mechanisms satisfy those requirements. A specific retention and destruction schedule for voice audio data should be reviewed and documented.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • State AG
    State attorneys general in Illinois, Texas, and Washington have enforcement authority over biometric data privacy statutes that may apply to voice audio collection.
    File a complaint →

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Perplexity AI Privacy Policy
Entity
Perplexity AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-012340
Document ID
CA-D-00096
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7a057e3763178c42d63b923457110d680078d6e1c70e9e48a9931e5b440c4bcc
Analysis generated
May 20, 2026 20:16 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Perplexity AI
Document: Perplexity AI Privacy Policy
Record ID: CA-P-012340
Captured: 2026-05-20 20:16:11 UTC
SHA-256: 7a057e3763178c42…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-ai-privacy-policy/voice-audio-data-collection/
Accessed: June 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Perplexity AI's Voice Audio Data Collection clause do?

Voice audio data is a distinct and sensitive category of biometric-adjacent personal data in several jurisdictions. This provision creates compliance obligations under Illinois BIPA for voiceprint data, and may engage additional requirements in Texas and Washington, as well as heightened scrutiny under GDPR as a special category if biometric processing is involved.

How does this clause affect you?

Under this clause, use of voice features on the Perplexity platform results in collection of audio recordings of the user's voice queries. The policy does not specify a separate retention schedule or deletion mechanism specific to voice audio data.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.