Provision record
Perplexity AI · Perplexity AI Privacy Policy · View original document ↗

Voice Audio Data Collection

High severity Medium confidence Explicitdocumentlanguage Common · 295 of 352 platforms
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Document Record

What it is

The policy states that when users engage voice-enabled features, Perplexity may collect audio recordings of voice queries for the purpose of processing requests. The policy does not specify a distinct retention period for voice audio data.

This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Voice audio data is a distinct and sensitive category of biometric-adjacent personal data in several jurisdictions. This provision creates compliance obligations under Illinois BIPA for voiceprint data, and may engage additional requirements in Texas and Washington, as well as heightened scrutiny under GDPR as a special category if biometric processing is involved.

Interpretive note: Whether the voice audio collection constitutes biometric data collection under BIPA and equivalent statutes depends on whether Perplexity derives voiceprints or other biometric identifiers from audio recordings, which is not specified in the reviewed policy text.

Recent Activity

This document changed recently

Medium Jul 5, 2026

The updated Privacy Notice establishes more granular disclosure of data collection methods across multiple product areas. Perplexity now explicitly discloses that it collects and stores browsing history and settings in the Comet browser based on consent or legitimate interest, accesses email content through Email Assistant to analyze messages (while stating it does not train AI models on that content), and collects demographic data if users voluntarily upload it. The revised structure also clarifies that local browser data storage occurs on users' devices and that incognito mode does not fully prevent tracking by websites or Perplexity. You can review Comet privacy settings and controls as described in the updated policy.

View change record →

Clause Stability Mostly Stable

1
Change
3
Months Monitored
May 20, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5261 other provisions on other platforms.
This clause has changed once in 3 months of monitoring.

Change history

added Jul 5, 2026

New disclosure of voice recording collection practices introduces a high-severity biometric data collection capability not previously documented.

View full change record →

Consumer impact (what this means for users)

Under this clause, use of voice features on the Perplexity platform results in collection of audio recordings of the user's voice queries. The policy does not specify a separate retention schedule or deletion mechanism specific to voice audio data.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email privacy@perplexity.ai to request deletion of voice audio data associated with your account. Specify that you are requesting deletion of voice data specifically.

How other platforms handle this

Baseten Medium

The right to notice. You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.

Skillshare Medium

In certain circumstances, the right to data portability, which means that you can request that we provide certain Personal Data we hold about you in a machine-readable format

Discord Medium

If you want to see what information we have collected about you, you can request a copy of your data in the Data & Privacy section of your User Settings. You should receive your data packet within 30 days.

See all platforms with this clause type →

Monitoring

Perplexity AI has changed this document before.

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▸ View Original Clause Language DOCUMENT RECORD
"
When you use voice features of our services, we may collect audio data, including recordings of your voice queries, to process and respond to your requests.

Excerpt from Perplexity AI's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: Voice audio data collection implicates Illinois Biometric Information Privacy Act (BIPA) if voiceprints are derived, Texas Capture or Use of Biometric Identifier Act (CUBI), Washington My Health MY Data Act where applicable, and GDPR Article 9 if biometric data is processed to uniquely identify individuals. The FTC also applies general data security and deceptive practices standards. State AGs in Illinois, Texas, and Washington have enforcement authority for their respective biometric statutes. 2) GOVERNANCE EXPOSURE: High for jurisdictions with biometric privacy statutes. If Perplexity's voice processing pipeline derives voiceprints or biometric identifiers from audio, BIPA requires written informed consent and a published data retention schedule prior to collection. Violations carry statutory damages of up to $5,000 per willful violation under BIPA, creating class action exposure. 3) JURISDICTION FLAGS: Illinois users face the highest exposure given BIPA's strict consent and retention schedule requirements. Texas and Washington users are protected by their respective biometric and health data statutes. GDPR Article 9 applies to EU/EEA users if voice data is used to derive biometric identifiers. 4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers deploying Perplexity in Illinois, Texas, or Washington should assess whether Perplexity's voice data practices satisfy applicable biometric consent requirements before deploying voice features to employees or end users. Data processing agreements should address biometric data specifically. 5) COMPLIANCE CONSIDERATIONS: Legal teams should determine whether Perplexity's voice processing constitutes biometric data collection under BIPA and equivalent state statutes, and whether the current policy disclosures and consent mechanisms satisfy those requirements. A specific retention and destruction schedule for voice audio data should be reviewed and documented.

Full institutional analysis

Regulatory citations, enforcement risk, and due diligence action items.

Applicable agencies

  • State AG
    State attorneys general in Illinois, Texas, and Washington have enforcement authority over biometric data privacy statutes that may apply to voice audio collection.
    File a complaint →

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Perplexity AI Privacy Policy
Entity
Perplexity AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-012340
Document ID
CA-D-00096
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7a057e3763178c42d63b923457110d680078d6e1c70e9e48a9931e5b440c4bcc
Analysis generated
May 20, 2026 20:16 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Perplexity AI
Document: Perplexity AI Privacy Policy
Record ID: CA-P-012340
Captured: 2026-05-20 20:16:11 UTC
SHA-256: 7a057e3763178c42…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-ai-privacy-policy/provision/CA-P-012340/voice-audio-data-collection/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Related Analysis

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does Perplexity AI's Voice Audio Data Collection clause do?

Voice audio data is a distinct and sensitive category of biometric-adjacent personal data in several jurisdictions. This provision creates compliance obligations under Illinois BIPA for voiceprint data, and may engage additional requirements in Texas and Washington, as well as heightened scrutiny under GDPR as a special category if biometric processing is involved.

How does this clause affect you?

Under this clause, use of voice features on the Perplexity platform results in collection of audio recordings of the user's voice queries. The policy does not specify a separate retention schedule or deletion mechanism specific to voice audio data.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 295 platforms. See the full comparison.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.