The terms disclaim liability for indirect, consequential, punitive, and exemplary damages, and cap total aggregate liability to the amount the user paid to Peloton in the 12 months preceding the first claim. The cap applies even if a limited remedy fails its essential purpose.
This analysis describes what Peloton's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The 12-month payment cap on aggregate liability applies to all claims, including those related to physical connected fitness equipment, and the exclusion of consequential damages may limit recovery in circumstances involving service interruption or data loss. The enforceability of these limitations in personal injury or product liability contexts varies by jurisdiction.
Interpretive note: The enforceability of the consequential damages exclusion and 12-month payment cap in product liability and personal injury contexts varies by jurisdiction.
The agreement limits Peloton's total liability for all claims to the amount paid by the user in the 12 months before the first claim, and excludes liability for indirect, consequential, and punitive damages. Users in jurisdictions that do not permit exclusion of consequential or incidental damages are expressly noted as exceptions.
Cross-platform context
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Compare across platforms →"To the fullest extent permitted by law: Peloton shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, economic or pure economic losses, goodwill, use, data, service interruption, computer damage, system failure, inability to use the Peloton Service or Content or other intangible losses, even if a limited remedy set forth herein is found to have failed its essential purpose; and Peloton's total liability to you for all claims, in the aggregate, will not exceed the amount actually paid by you to Peloton over the 12 months preceding the date your first claim(s) arose.Excerpt from Peloton's Terms of Service
1) REGULATORY LANDSCAPE: Consequential damages exclusions and aggregate liability caps in consumer contracts are subject to state consumer protection law and may be unenforceable in product liability contexts involving physical injury in some jurisdictions.
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The 12-month payment cap on aggregate liability applies to all claims, including those related to physical connected fitness equipment, and the exclusion of consequential damages may limit recovery in circumstances involving service interruption or data loss. The enforceability of these limitations in personal injury or product liability contexts varies by jurisdiction.
The agreement limits Peloton's total liability for all claims to the amount paid by the user in the 12 months before the first claim, and excludes liability for indirect, consequential, and punitive damages. Users in jurisdictions that do not permit exclusion of consequential or incidental damages are expressly noted as exceptions.
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