For subscribers who sign up through Amazon, Apple, Google, Roku, or other third-party platforms, the billing relationship is with the third party rather than Peacock, and the third party's terms on billing, cancellation, and refunds take precedence over Peacock's terms in the event of conflict. Cancellation must be completed through the third-party platform's own process.
This analysis describes what Peacock's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision creates a bifurcated legal relationship in which a significant portion of Peacock subscribers are governed by third-party billing terms that may differ materially from Peacock's stated refund and cancellation policies, and those users must navigate the applicable platform's cancellation process rather than Peacock's account settings.
Under this clause, subscribers who signed up through Apple, Google, Amazon, Roku, or another third-party platform have their billing, cancellation, and refund terms governed by that platform rather than by Peacock's stated policies. Cancellation must be initiated through the third party's own account management interface, not through Peacock's account page.
Cross-platform context
See how other platforms handle Third-Party Subscription Billing Governance and similar clauses.
Compare across platforms →"If you signed up for the Peacock Service through a third party (for example, through Amazon, Apple, Google, Roku, or a Promotion partner), then in addition to these Terms of Service your subscription is also subject to the third party's terms. Your billing relationship will be directly with the applicable third party, not with Peacock, and that third party's terms regarding subscription purchase, billing, payment, cancellation, and refunds will control to the extent they conflict with the corresponding provisions in these Terms of Service.Excerpt from Peacock's Terms of Use
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This provision creates a bifurcated legal relationship in which a significant portion of Peacock subscribers are governed by third-party billing terms that may differ materially from Peacock's stated refund and cancellation policies, and those users must navigate the applicable platform's cancellation process rather than Peacock's account settings.
Under this clause, subscribers who signed up through Apple, Google, Amazon, Roku, or another third-party platform have their billing, cancellation, and refund terms governed by that platform rather than by Peacock's stated policies. Cancellation must be initiated through the third party's own account management interface, not through Peacock's account page.
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