Peacock does not issue prorated refunds or credits for cancelled or unused subscription time except where required by applicable law or in the case of an immediate plan upgrade. Any refund issued is discretionary and does not create an obligation to issue future refunds under similar circumstances.
This analysis describes what Peacock's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause establishes that consumers who cancel mid-term retain access through the end of the paid period but receive no monetary refund for unused days, and that any discretionary refund granted by Peacock may result in account termination; compliance teams should assess this policy against state consumer protection statutes that may impose refund obligations beyond what the terms assert.
Under this provision, cancellation takes effect at the end of the current billing period and no partial refund is issued for unused subscription days unless applicable law requires it. The terms further state that if Peacock does issue a discretionary refund, it reserves the right to terminate the user's account at the same time.
Cross-platform context
See how other platforms handle No Prorated Refunds Policy and similar clauses.
Compare across platforms →"NO PRORATED REFUNDS OR CREDITS WILL BE ISSUED UNLESS REQUIRED BY APPLICABLE LAW OR IN THE CASE OF AN IMMEDIATE UPGRADE. WE RESERVE THE RIGHT TO ISSUE REFUNDS, CREDITS, OR DISCOUNTS IN OUR SOLE DISCRETION. IF WE ISSUE A REFUND, CREDIT, OR DISCOUNT, WE ARE UNDER NO OBLIGATION TO ISSUE THE SAME OR SIMILAR REFUND IN THE FUTURE AND WE MAY TERMINATE YOUR ACCOUNT, MEMBERSHIP, OR ACCESS TO THE SUBSCRIPTION. THIS REFUND POLICY APPLIES TO ANY AND ALL PAYMENT METHODS USED TO PROVIDE REFUNDS.Excerpt from Peacock's Terms of Use
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This clause establishes that consumers who cancel mid-term retain access through the end of the paid period but receive no monetary refund for unused days, and that any discretionary refund granted by Peacock may result in account termination; compliance teams should assess this policy against state consumer protection statutes that may impose refund obligations beyond what the terms assert.
Under this provision, cancellation takes effect at the end of the current billing period and no partial refund is issued for unused subscription days unless applicable law requires it. The terms further state that if Peacock does issue a discretionary refund, it reserves the right to terminate the user's account at the same time.
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