Provision record
Peacock · Peacock Terms of Use · View original document ↗

Customer Service Cannot Modify Terms

Medium severity Explicit document language Common · 298 of 352 platforms
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This analysis describes what Peacock's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Twitch Medium

The Terms of Service, which incorporate the Guidelines, is the entire agreement between you and Twitch relating to the subject matter herein and will not be modified except by a writing signed by authorized representatives of both parties...

Disney+ Medium

You agree that your access to the Services using these devices also shall be subject to the usage terms set forth in the applicable third-party beneficiary's terms of service.

Pinterest Medium

To the extent that any provisions in the Business Terms of Service conflict with these Terms, the Business Terms of Service shall govern to the extent of the conflict.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer service representatives are not authorized to modify these Terms of Service or any Supplemental Terms, either verbally or in writing, and any such modifications will have no effect.

Excerpt from Peacock's Terms of Use

Provision details

Document information
Document
Peacock Terms of Use
Entity
Peacock
Tracking information
First captured by ConductAtlas
March 20, 2026
Text quoted from version
CA-V-002201, captured May 5, 2026
Record ID
CA-P-041311
Document ID
CA-D-000386
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-002201)
3bfbcd87a2aa09c8b5eba034e416242df4a489def08be53512de85383e4cf268
Analysis generated
May 9, 2026 19:35 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-002201 (checked Oct. 5, 2026)
Citation Record
Entity: Peacock
Document: Peacock Terms of Use
Record ID: CA-P-041311
Version: CA-V-002201
Captured: 2026-05-05 10:10:27 UTC
SHA-256: 3bfbcd87a2aa09c8…
URL: https://conductatlas.com/platform/peacock/peacock-terms-of-use/provision/CA-P-041311/customer-service-cannot-modify-terms/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Peacock's Customer Service Cannot Modify Terms clause do?

The clause states: “Customer service representatives are not authorized to modify these Terms of Service or any Supplemental Terms, either verbally or in writing, and any such modifications will have no effect.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with Peacock?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Peacock.