Provision record
PayPal · PayPal Privacy Statement · View original document ↗

AI Model Training Using Personal Information

High severity High confidence Explicit document language Common · 216 of 352 platforms

Key Facts

May PayPal use Personal Information to train artificial intelligence models?
PayPal may use Personal Information to train its artificial intelligence models that power its Services.
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Document Record

What it is

The policy states that PayPal may use Personal Information, including transaction data, behavioral data, and inferred data, to train AI models used across its services. This applies to all users of PayPal services without a separate consent mechanism described for this purpose in the US context.

This analysis describes what PayPal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Personal Information is not used solely for delivering services to the individual; it may also be used as training data to develop PayPal's AI systems.

Interpretive note: The excerpt states additional purposes for AI model training (more secure, efficient, and personalized services) that were not included in the canonical claim as the primary proposition is the permission to use Personal Information for AI training.

Clause Stability Stable

0
Changes
5
Months Monitored
Apr 28, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 921 other provisions on other platforms.

Change history

modified Jul 14, 2026

Removed the "AI and Automated Decision Making" section header but content remains substantively identical.

View full change record →

Consumer impact (what this means for users)

Under this clause, Personal Information including transaction history, browsing activity, inferred preferences, and payment data may be used to train PayPal's AI models. The policy does not describe an opt-out mechanism specific to AI training use in the US context, distinct from other data use controls.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Log into your PayPal account, navigate to Data and Privacy settings, and submit a data deletion or restriction request. For rights not available through the portal, contact PayPal Customer Service at 1-888-221-1161.

How other platforms handle this

Lyft Medium

We use personal information in connection with certain automated processes to operate the Lyft Platform, for example, to match Riders and Drivers, detect and prevent fraud, and enforce our Terms of Service.

Microsoft Medium

Microsoft also emphasizes the importance of validating AI models responsibly to enhance fairness and alignment with reality.

Adobe Medium

How Adobe analyzes your content using techniques such as machine learning in order to improve our Services and Software, and how to opt out of this.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We may use Personal Information to train our artificial intelligence (AI) models that power our Services and help us deliver more secure, efficient, and personalized services.

Excerpt from PayPal's Privacy Statement

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • FTC
    The FTC has jurisdiction over unfair or deceptive data practices, including data use for AI training that may diverge from consumer expectations based on disclosed purposes
    File a complaint →

Applicable regulations

GDPR
European Union
UK GDPR
United Kingdom

Provision details

Document information
Document
PayPal Privacy Statement
Entity
PayPal
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
Aug. 3, 2026
Record ID
CA-P-003928
Document ID
CA-D-00045
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
323a171a636780ae11796995ce3314342502ac7d4a05f085477133259b344eb1
Analysis generated
July 9, 2026 04:08 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: PayPal
Document: PayPal Privacy Statement
Record ID: CA-P-003928
Captured: 2026-07-09 04:08:48 UTC
SHA-256: 323a171a636780ae…
URL: https://conductatlas.com/platform/paypal/paypal-privacy-statement/provision/CA-P-003928/ai-model-training-using-personal-information/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Related Analysis

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Frequently Asked Questions

What does PayPal's AI Model Training Using Personal Information clause do?

Personal Information is not used solely for delivering services to the individual; it may also be used as training data to develop PayPal's AI systems.

How does this clause affect you?

Under this clause, Personal Information including transaction history, browsing activity, inferred preferences, and payment data may be used to train PayPal's AI models. The policy does not describe an opt-out mechanism specific to AI training use in the US context, distinct from other data use controls.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 216 platforms. See the full comparison.

Is ConductAtlas affiliated with PayPal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by PayPal.