Paramount's total financial responsibility to you is capped at whichever is greater: $100 or what you paid in the last 12 months, and the company is not liable for lost data, lost profits, or other indirect harms.
This analysis describes what Paramount+'s agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This cap means that even if Paramount+ causes you significant harm (such as a data breach exposing personal information), the most you could recover in arbitration is a relatively small dollar amount.
The updated terms now require all disputes with Paramount+ to be resolved through binding arbitration rather than court proceedings, and prohibit participation in class action lawsuits. This means individual users cannot join group litigation against the company and must pursue disputes through a private arbitration process, which may be more costly and less transparent than court proceedings. If you disagree with these terms, you should review the full arbitration section before continuing to use the service.
View change record →This high-severity provision broadly exempts Paramount from liability for damages even when the company is aware of potential harms, leaving users without recourse.
View full change record →If Paramount+ causes you financial or other harm, the terms limit what you can recover to a maximum of your prior 12 months of subscription fees or $100, whichever is greater, which for a standard subscriber is likely between $60 and $120 per year.
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The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.
"TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PARAMOUNT, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, OR OTHER INTANGIBLE LOSSES, EVEN IF PARAMOUNT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL PARAMOUNT'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNTS YOU HAVE PAID TO PARAMOUNT IN THE PAST TWELVE MONTHS.Excerpt from Paramount+'s Terms of Use
REGULATORY LANDSCAPE: Liability caps in consumer contracts are subject to reasonableness review under applicable state law.
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This cap means that even if Paramount+ causes you significant harm (such as a data breach exposing personal information), the most you could recover in arbitration is a relatively small dollar amount.
If Paramount+ causes you financial or other harm, the terms limit what you can recover to a maximum of your prior 12 months of subscription fees or $100, whichever is greater, which for a standard subscriber is likely between $60 and $120 per year.
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Paramount+.