This analysis describes what OpenSea's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
A user's deletion request does not guarantee data removal; OpenSea retains discretion to keep data under several broad but qualified grounds.
Interpretive note: The excerpt appears to be truncated after 'enforce our Terms', which may indicate additional grounds exist in the original document.
The updated policy establishes new collection of sensitive personal data categories not previously disclosed in explicit detail. Users of OpenSea's onramp services will have their full legal name, date of birth, tax ID, government-issued identification documents, mobile number, and IP address collected and transmitted to third-party onramp providers. Users subject to identity verification for rewards eligibility or compliance will have facial biometric data processed through third-party providers using facial recognition technology; the provider generates and holds the biometric identifier on OpenSea's behalf and destroys it within three years of last interaction. Users participating in rewards programs will have wallet address, name, contact information, and tax identification numbers collected for eligibility determination and tax reporting. You can decline to use onramp services and still access the Platform, and identity verification for rewards is required only in certain circumstances such as when required for rewards eligibility or compliance.
View change record →Requesting deletion of your data does not require OpenSea to delete it if OpenSea determines retention is reasonably necessary under any of the stated grounds.
How other platforms handle this
We may continue to retain some information even after you delete your account if we are required to do so in order to comply with applicable laws.
We retain personal information about you for the time necessary to fulfill the purpose for which that information was collected, usually for the duration of any contractual relationship and for any period thereafter as legally required or permitted by law.
After you submit a request to delete your account, we initiate a deletion process to safely and completely remove your data from our servers or retain it only in anonymized form.
"We may continue to retain your information or information about you even after you request deletion of your data if such retention is reasonably necessary to comply with our legal obligations, to resolve disputes, prevent fraud and abuse, enforce our Terms...Excerpt from OpenSea's Privacy Policy
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
A user's deletion request does not guarantee data removal; OpenSea retains discretion to keep data under several broad but qualified grounds.
Requesting deletion of your data does not require OpenSea to delete it if OpenSea determines retention is reasonably necessary under any of the stated grounds.
ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.
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