Paid subscriptions to OpenAI services automatically renew unless cancelled, and refunds are provided only in limited circumstances as described in the Terms.
This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
If you forget to cancel your subscription, you will be charged automatically for the next billing period, and getting a refund may be difficult depending on OpenAI's refund policy.
OpenAI's Terms require users to resolve most disputes through binding arbitration rather than in court, and include a class action waiver that limits collective legal remedies. OpenAI also claims a broad license to use content you submit to improve its models, and can suspend or terminate accounts at its discretion. You can opt out of the mandatory arbitration clause by notifying OpenAI in writing within 30 days of creating your account at https://openai.com/policies/row-terms-of-use/.
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Auto-renewal provisions trigger disclosure requirements under the FTC's Negative Option Rule and various state automatic renewal laws (including California's ARL); compliance teams should verify that OpenAI's renewal disclosures and cancellation mechanisms meet applicable standards.
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If you forget to cancel your subscription, you will be charged automatically for the next billing period, and getting a refund may be difficult depending on OpenAI's refund policy.
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