If you have a dispute with OpenAI, you must resolve it through private arbitration rather than going to court, unless you opt out within 30 days of creating your account.
This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Arbitration is a private process that typically favors large companies and limits your ability to appeal decisions or recover legal fees, removing your right to a jury trial.
OpenAI's Terms require users to resolve most disputes through binding arbitration rather than in court, and include a class action waiver that limits collective legal remedies. OpenAI also claims a broad license to use content you submit to improve its models, and can suspend or terminate accounts at its discretion. You can opt out of the mandatory arbitration clause by notifying OpenAI in writing within 30 days of creating your account at https://openai.com/policies/row-terms-of-use/.
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Mandatory pre-dispute arbitration agreements in consumer contracts face ongoing FTC and CFPB scrutiny; legal teams should assess enforceability under applicable state and federal law, particularly for users in California and EU jurisdictions where such clauses may be unenforceable.
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Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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Arbitration is a private process that typically favors large companies and limits your ability to appeal decisions or recover legal fees, removing your right to a jury trial.
ConductAtlas has identified this type of provision across 36 platforms. See the full comparison.
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