Provision record
OpenAI · OpenAI Terms of Use · View original document ↗

User Right to Appeal Account Suspension

Common · 270 of 343 platforms
Stay ahead of the changes
Track OpenAI and hear on the next check after its terms change. We check daily where we can, and show you where we can't.
Share 𝕏 Share in Share 🔒 PDF
ⓘ

This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Hilton

We may prohibit you from participating in or utilizing the Site if in our sole and absolute discretion you show a disregard for this Agreement or act in an unsportsmanlike manner, with the intent to annoy, abuse, threaten...

Headspace

We may suspend or terminate access to the Products and Services for any account for which any amount is due but unpaid.

Credit Karma

Credit Karma reserves the right to block or otherwise prohibit in our sole discretion any individual who repeatedly posts materials that are alleged to infringe the intellectual property rights of others.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting our Support team.

Excerpt from OpenAI's Terms of Use

Provision details

Document information
Document
OpenAI Terms of Use
Entity
OpenAI
Date stated by the document
Jan. 1, 2026
As printed in OpenAI’s text (version CA-V-007346), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 7, 2026
Text quoted from version
CA-V-007346, captured Oct. 5, 2026
Record ID
CA-P-078718
Document ID
CA-D-000009
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007346)
01c3b7047514580f0ab51670c70872c0998bed109144843b2a397d5c757ca918
Analysis generated
October 7, 2026 01:48 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007346, captured Oct. 5, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: OpenAI
Document: OpenAI Terms of Use
Record ID: CA-P-078718
Version: CA-V-007346
Captured: 2026-10-05 23:42:50 UTC
SHA-256: 01c3b7047514580f…
URL: https://conductatlas.com/platform/openai/openai-terms-of-use/provision/CA-P-078718/user-right-to-appeal-account-suspension/
Accessed: Oct. 14, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

Get the weekly coverage letter

Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.

Frequently Asked Questions

What does OpenAI's User Right to Appeal Account Suspension clause do?

The clause states: “If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting our Support team.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 270 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.