This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause modifies the dispute resolution mechanism from court proceedings to arbitration and specifies that all proceedings operate on an individual basis rather than through class, consolidated, or representative actions. This affects how disputes are adjudicated, the procedural framework that applies, and whether users can aggregate claims with others.
Interpretive note: Enforceability of the class action waiver and arbitration clause varies by jurisdiction; EU, UK, and certain US state laws may limit or void these provisions for consumer claims.
Users are required to submit disputes to AAA arbitration instead of court litigation unless they affirmatively opt out within 30 days of account creation. The terms also establish that arbitration proceedings must be conducted individually, prohibiting participation in class action or consolidated dispute structures.
How other platforms handle this
You and Teachable agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You also agree that disputes will only be resolved on an individual basis and not as a class, consolidated, or representative action.
Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in San Francisco County, California, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by ...
THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 12.2) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
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"You and OpenAI agree to resolve any claims arising out of or relating to these Terms or our Services through final and binding arbitration, except that you have the right to opt out of arbitration within 30 days of creating your account by sending a written notice to us. Any arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. You and OpenAI agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action.— Excerpt from OpenAI's OpenAI Service Terms
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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The clause modifies the dispute resolution mechanism from court proceedings to arbitration and specifies that all proceedings operate on an individual basis rather than through class, consolidated, or representative actions. This affects how disputes are adjudicated, the procedural framework that applies, and whether users can aggregate claims with others.
Users are required to submit disputes to AAA arbitration instead of court litigation unless they affirmatively opt out within 30 days of account creation. The terms also establish that arbitration proceedings must be conducted individually, prohibiting participation in class action or consolidated dispute structures.
ConductAtlas has identified this type of provision across 133 platforms. See the full comparison.
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