Provision record
OpenAI · OpenAI Enterprise Privacy · View original document ↗

Business data retained up to 30 days unless legally required

High confidence Common · 268 of 343 platforms

Key Facts · in the document’s own words

When does OpenAI remove deleted or unsaved conversations from its systems?
“Any deleted or unsaved conversations are removed from our systems within 30 days, unless longer retention is required by law, or is reasonably necessary to protect our services or any third party from harm.”
Version CA-V-005281, captured July 26, 2026 · live source ↗
Our reading, not the document’s words
OpenAI removes deleted or unsaved conversations from its systems within 30 days unless longer retention is required by law or is reasonably necessary to protect its services or any third party from harm.
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This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

The clause defines a deletion window but preserves OpenAI's ability to retain data longer under legal obligation or a reasonably necessary harm-protection determination.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Deleted or unsaved conversations will be removed from OpenAI's systems within 30 days, but may be kept longer if law requires it or if retention is reasonably necessary to prevent harm.

How other platforms handle this

Teladoc

Where specific retention periods are required by law, we comply with those timeframes; otherwise, we apply the criteria above to determine how long to retain the information.

Postman

We retain your account information for as long as your account is active and up to 15 days thereafter.

Ford

We retain personal information for as long as necessary to provide the products and fulfill the transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and other legitimate...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Any deleted or unsaved conversations are removed from our systems within 30 days, unless longer retention is required by law, or is reasonably necessary to protect our services or any third party from harm.

Excerpt from OpenAI's Enterprise Privacy

Provision details

Document information
Document
OpenAI Enterprise Privacy
Entity
OpenAI
Tracking information
First captured by ConductAtlas
May 12, 2026
Text quoted from version
CA-V-005281, captured July 26, 2026
Record ID
CA-P-062735
Document ID
CA-D-000825
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-005281)
0c25699bc3c20c13ead95ab1bc1fc06c9552397328b9ef2365fddd4c635e98ef
Analysis generated
July 9, 2026 04:24 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-005281, captured July 26, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: OpenAI
Document: OpenAI Enterprise Privacy
Record ID: CA-P-062735
Version: CA-V-005281
Captured: 2026-07-26 00:06:29 UTC
SHA-256: 0c25699bc3c20c13…
URL: https://conductatlas.com/platform/openai/openai-enterprise-privacy/provision/CA-P-062735/business-data-retained-up-to-30-days-unless-legally-required/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does OpenAI's Business data retained up to 30 days unless legally required clause do?

The clause defines a deletion window but preserves OpenAI's ability to retain data longer under legal obligation or a reasonably necessary harm-protection determination.

How does this clause affect you?

Deleted or unsaved conversations will be removed from OpenAI's systems within 30 days, but may be kept longer if law requires it or if retention is reasonably necessary to prevent harm.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 268 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.