This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The restriction narrows the universe of personnel who can access customer API business data, which defines the scope of internal exposure.
Interpretive note: The excerpt is truncated after mentioning specialized third-party contractors; any additional conditions or limitations on contractor access are not captured.
The updated terms shift governance of conversation access and retention from end users to workspace administrators. Under the revised policy, workspace admins can now view, access, export, and delete any end user conversations within their workspace and control how long workspace data is retained. Additionally, OpenAI now reserves the right to retain deleted or unsaved conversations beyond the standard 30-day deletion window if retention is reasonably necessary to protect its services or any third party from harm, beyond prior language that limited retention extensions to legal requirements. Within an enterprise account, end users no longer have unilateral control over conversation visibility or deletion of their own conversations.
View change record →Access to your API business data is limited to a defined set of authorized employees and specialized third-party contractors.
How other platforms handle this
if your authorization from that user expires or is revoked, you will immediately stop accessing or acting under that user's account.
Authorized Users may not make their individual accounts accessible to other Customer personnel or to third parties
You agree to immediately notify AT&T of any unauthorized use of your password or account or any other breach of security.
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"Our access to API business data stored on our systems is limited to (1) authorized employees that require access for engineering support, investigating potential platform abuse, and legal compliance and (2) specialized third-party contractors...— Excerpt from OpenAI's OpenAI Enterprise Privacy
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The restriction narrows the universe of personnel who can access customer API business data, which defines the scope of internal exposure.
Access to your API business data is limited to a defined set of authorized employees and specialized third-party contractors.
ConductAtlas has identified this type of provision across 266 platforms. See the full comparison.
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