OpenAI · OpenAI Enterprise Privacy · View original document ↗

No Model Training on Enterprise and API Data by Default

Medium severity Medium confidence Explicitdocumentlanguage Unique · 0 of 343 platforms
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Document Record

What it is

The document states that data submitted through the API and ChatGPT Enterprise, including inputs and outputs, is not used to train OpenAI's models by default, distinguishing enterprise terms from standard consumer ChatGPT terms.

This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision directly affects enterprise customers' data minimization posture and their ability to represent AI data governance to regulators and auditors. The default exclusion from model training is a foundational representation that organizations should verify is active for their specific account configuration and contractually documented in an executed agreement.

Interpretive note: The provision is stated as a default on a public web page rather than in a signed agreement; contractual enforceability depends on the specific DPA executed by the customer.

Change history

modified May 22, 2026

Removed explicit mention of ChatGPT Team product and removed redundant 'by default' from the second sentence.

View full change record →

Consumer impact (what this means for users)

Under this provision, enterprise and API customers' conversation data is not used by OpenAI to improve or train its models by default. This provision applies specifically to ChatGPT Enterprise and API deployments, not to consumer-tier ChatGPT accounts.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Contact OpenAI's privacy team to request written confirmation or a contractual DPA provision documenting the model training exclusion applicable to your account.

How other platforms handle this

Strava Medium

We use information to enhance the quality, reliability, and/or accuracy of our AI Features by creating, developing, training, testing, improving, and maintaining AI and ML models run by Strava or our service providers. We use aggregated, de-identified data for this purpose. We also use personal info...

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

Garmin Medium

If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to access, correct, or erase your personal data; the right to restrict or object to our processing of your personal data; the right to data portability; and, where our processing is based on your...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
We do not train on your business data by default. Inputs and outputs through the API and ChatGPT Enterprise are not used to train our models.

— Excerpt from OpenAI's OpenAI Enterprise Privacy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision engages GDPR Article 5 data minimization and purpose limitation principles, as well as CCPA restrictions on secondary use of personal data by service providers. The EU data protection authorities and the California Privacy Protection Agency are the relevant enforcement bodies. Where enterprise customer data contains personal data of EU data subjects, this default exclusion from training supports compliance with purpose limitation requirements, though it must be reflected in the executed DPA to be contractually binding. (2) GOVERNANCE EXPOSURE: Medium. The provision is asserted as a default, but its enforceability depends on whether it is captured in an executed data processing agreement. Organizations that have not executed a DPA may be relying on a unilateral disclosure rather than a contractual commitment, which creates audit and compliance exposure if the practice changes. (3) JURISDICTION FLAGS: EU/EEA organizations have heightened exposure because GDPR requires purpose limitation to be documented in processing records and DPAs. California organizations should confirm this provision is reflected in a written service provider contract to satisfy CCPA requirements. Healthcare organizations using the API should confirm that this provision interacts appropriately with their BAA. (4) CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should treat this disclosure as a due diligence trigger to verify that an executed DPA contains an equivalent contractual commitment. Where OpenAI is a sub-processor for downstream enterprise customers, this representation may need to flow down through vendor agreements. The provision does not address whether telemetry, metadata, or usage data (distinct from conversation inputs and outputs) is similarly excluded. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should document the model training exclusion in their AI system inventory and data processing records. If the organization's data protection impact assessment or AI governance framework relies on this provision, a contractual reference (not just a web page disclosure) should be obtained and retained. Teams should also verify whether fine-tuning or custom model features, if used, alter the default training exclusion.

Full compliance analysis

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive trade practices, including representations made to enterprise customers about data use that may not be contractually binding.
    File a complaint →

Applicable regulations

EU AI Act
European Union
BIPA
Illinois, USA
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
OpenAI Enterprise Privacy
Entity
OpenAI
Document last updated
May 12, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-012444
Document ID
CA-D-00825
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
27209b5982005818036eb76904a2b92188cb6be97ecaa79d60752725e41989b4
Analysis generated
May 20, 2026 21:28 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: OpenAI Enterprise Privacy
Record ID: CA-P-012444
Captured: 2026-05-20 21:28:52 UTC
SHA-256: 27209b5982005818…
URL: https://conductatlas.com/platform/openai/openai-enterprise-privacy/no-model-training-on-enterprise-and-api-data-by-default/
Accessed: June 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does OpenAI's No Model Training on Enterprise and API Data by Default clause do?

This provision directly affects enterprise customers' data minimization posture and their ability to represent AI data governance to regulators and auditors. The default exclusion from model training is a foundational representation that organizations should verify is active for their specific account configuration and contractually documented in an executed agreement.

How does this clause affect you?

Under this provision, enterprise and API customers' conversation data is not used by OpenAI to improve or train its models by default. This provision applies specifically to ChatGPT Enterprise and API deployments, not to consumer-tier ChatGPT accounts.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.