Provision record
OneLogin · OneLogin Terms of Service · View original document ↗

Liability cap at fees paid in preceding 12 months

High severity High confidence Explicitdocumentlanguage Common · 291 of 352 platforms

Key Facts

What does OneLogin cap its liability at?
OneLogin caps its liability at the fees paid by the user for the Service in the preceding 12 months.
Get alerted the next time OneLogin changes these terms. Follow OneLogin →
Share 𝕏 Share in Share 🔒 PDF
Monitor governance changes for OneLogin Monitor emails you the same day this changes. The archive stays free.
Follow OneLogin →

Get the weekly research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean. No account.

This analysis describes what OneLogin's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This cap limits the maximum amount a user can recover from OneLogin regardless of the actual magnitude of harm suffered.

Consumer impact (what this means for users)

The maximum amount you can recover from OneLogin is limited to the fees you paid for the Service in the preceding 12 months.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

See all platforms with this clause type →

Monitoring

OneLogin has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 20 platforms.

Follow OneLogin → Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
...(C) ANY AMOUNTS THAT EXCEED THE FEES PAID BY YOU FOR THE SERVICE IN THE PRECEDING 12 MONTHS.

Excerpt from OneLogin's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
OneLogin Terms of Service
Entity
OneLogin
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-072973
Document ID
CA-D-00693
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7fec8f5039b9547d3ee03e85420719b8d7abdb572670a9cc49c418788ea277cf
Analysis generated
July 12, 2026 15:54 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OneLogin
Document: OneLogin Terms of Service
Record ID: CA-P-072973
Captured: 2026-07-12 15:54:33 UTC
SHA-256: 7fec8f5039b9547d…
URL: https://conductatlas.com/platform/onelogin/onelogin-terms-of-service/provision/CA-P-072973/liability-cap-at-fees-paid-in-preceding-12-months/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does OneLogin's Liability cap at fees paid in preceding 12 months clause do?

This cap limits the maximum amount a user can recover from OneLogin regardless of the actual magnitude of harm suffered.

How does this clause affect you?

The maximum amount you can recover from OneLogin is limited to the fees you paid for the Service in the preceding 12 months.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 291 platforms. See the full comparison.

Is ConductAtlas affiliated with OneLogin?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OneLogin.