The agreement asserts that Okta bears no liability for any category of damages, including direct, indirect, special, incidental, punitive, or consequential damages, arising from access to or use of the Site, under any legal theory including negligence.
This analysis describes what Okta's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision asserts a total exclusion of liability across all damage categories, including direct damages, which goes beyond commonly observed limitation of liability clauses that typically cap rather than fully exclude direct damages. The enforceability of blanket direct damage exclusions varies by jurisdiction, and applicable law may constrain the scope of this assertion.
Interpretive note: The enforceability of a total liability exclusion including direct damages varies by jurisdiction; applicable consumer protection and data protection law may render portions of this clause unenforceable in specific contexts.
Under this clause, the agreement asserts that Okta will not be liable for any losses or damages arising from use of the Site, regardless of the cause or legal theory; the practical enforceability of this exclusion, particularly for direct damages, may vary based on applicable jurisdiction and consumer protection law.
How other platforms handle this
If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.
A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...
The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.
"IN NO EVENT SHALL OKTA BE LIABLE FOR ANY LOSSES OR DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR DAMAGES BASED ON LOST PROFITS, DATA OR USE, HOWEVER CAUSED AND, WHETHER IN AN ACTION IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABILITY (INCLUDING NEGLIGENCE), ARISING FROM YOUR ACCESS TO, OR USE OF, THE SITE OR ANY CONTENT, MATERIALS, OR INFORMATION MADE AVAILABLE ON OR THROUGH THE SITE, WHETHER OR NOT YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.Excerpt from Okta's Terms of Service
(1) REGULATORY LANDSCAPE: Consumer protection statutes in the EU, UK, and various US states may limit the enforceability of blanket liability exclusions, particularly where they purport to exclude liability for negligence or for direct damages.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
This provision asserts a total exclusion of liability across all damage categories, including direct damages, which goes beyond commonly observed limitation of liability clauses that typically cap rather than fully exclude direct damages. The enforceability of blanket direct damage exclusions varies by jurisdiction, and applicable law may constrain the scope of this assertion.
Under this clause, the agreement asserts that Okta will not be liable for any losses or damages arising from use of the Site, regardless of the cause or legal theory; the practical enforceability of this exclusion, particularly for direct damages, may vary based on applicable jurisdiction and consumer protection law.
ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Okta.