Okta's services are not for children under 16. If they discover they accidentally collected data from someone under 16, they will delete it.
This analysis describes what Okta's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Setting the age threshold at 16 (rather than COPPA's 13) aligns with GDPR Art. 8's default age for digital services consent, but creates a gap: US children aged 13-15 have a COPPA-compliant right to use services that collect data with parental consent, yet this policy excludes them entirely.
Children under 16 are categorically excluded from Okta's services and any data inadvertently collected from them will be deleted, but parents of US teenagers aged 13-15 should be aware that Okta does not provide COPPA-compliant parental consent mechanisms.
How other platforms handle this
The Service is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to remove such information and t...
Our Services are not intended for use by children under the age of 18 (or other age as required by local law) and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take reasonable steps to delete such informa...
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
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"Our websites and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are under 16 years of age, please do not use or access our websites or services. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible.— Excerpt from Okta's Okta Privacy Policy
(1) REGULATORY FRAMEWORK: This provision implicates COPPA (15 U.S.C. §6501 et seq.) and FTC COPPA Rule (16 CFR Part 312) for US children under 13; GDPR Art. 8 (member state age thresholds ranging from 13-16 for digital consent); UK GDPR and ICO Age Appropriate Design Code (Children's Code) for users up to 18; and CCPA §1798.120(d) (opt-in requirement for sale of data of minors under 16). The FTC enforces COPPA; national DPAs and UK ICO enforce GDPR/Children's Code. (2)
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Setting the age threshold at 16 (rather than COPPA's 13) aligns with GDPR Art. 8's default age for digital services consent, but creates a gap: US children aged 13-15 have a COPPA-compliant right to use services that collect data with parental consent, yet this policy excludes them entirely.
Children under 16 are categorically excluded from Okta's services and any data inadvertently collected from them will be deleted, but parents of US teenagers aged 13-15 should be aware that Okta does not provide COPPA-compliant parental consent mechanisms.
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