Provision record
Noom · Noom Privacy Policy · View original document ↗

Collection and Use of Sensitive Health Data

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Document Record

What it is

The policy discloses that Noom collects and analyzes health data including weight, mental state, sleep, exercise habits, and food intake, as well as sensitive demographic data including racial or ethnic origin, religion, and philosophical beliefs, including data inferred rather than directly provided by users.

This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision authorizes collection of data categories that qualify as 'special categories' under GDPR Article 9 and as 'sensitive personal information' under CCPA/CPRA, triggering heightened processing requirements and opt-out rights in multiple jurisdictions. The disclosure that sensitive demographic data may be inferred by Noom rather than directly provided by users adds an additional processing layer that may require distinct legal basis evaluation under applicable frameworks.

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

The agreement authorizes Noom to collect and analyze health and sensitive demographic information, including data inferred from user activity, and to use this data across all stated purposes including product improvement, AI and machine learning development, personalization, marketing, and advertising. Under applicable state and federal frameworks, users in covered jurisdictions may have rights to limit use or disclosure of sensitive personal information beyond what is necessary to provide the Noom service.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email support@noom.com from the email address tied to your Noom account to request deletion of your account and associated data, including sensitive health and demographic information.

Cross-platform context

See how other platforms handle Collection and Use of Sensitive Health Data and similar clauses.

Compare across platforms →
▸ View Original Clause Language DOCUMENT RECORD
"
Health data: We collect and analyze information concerning your health, such as weight, mental state, sleep and exercise habits, and food intake. Sensitive demographic data: We collect information about racial or ethnic origin, religion, or philosophical beliefs that you may provide or we infer throughout the program to better support you.

Excerpt from Noom's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Collection of health data and sensitive demographic data (racial or ethnic origin, religion) engages GDPR Article 9 (special categories of personal data), which generally requires explicit consent or another enumerated lawful basis …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Noom Privacy Policy
Entity
Noom
Document last updated
May 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
July 9, 2026
Record ID
CA-P-014859
Document ID
CA-D-00397
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
fda3dc10dae1f5bff4e6c09096e6999baa24395c2dd36eadf4b77fef91c03e0f
Analysis generated
April 28, 2026 06:52 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Noom
Document: Noom Privacy Policy
Record ID: CA-P-014859
Captured: 2026-04-28 06:52:27 UTC
SHA-256: fda3dc10dae1f5bf…
URL: https://conductatlas.com/platform/noom/noom-privacy-policy/provision/CA-P-014859/collection-and-use-of-sensitive-health-data/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Noom's Collection and Use of Sensitive Health Data clause do?

This provision authorizes collection of data categories that qualify as 'special categories' under GDPR Article 9 and as 'sensitive personal information' under CCPA/CPRA, triggering heightened processing requirements and opt-out rights in multiple jurisdictions. The disclosure that sensitive demographic data may be inferred by Noom rather than directly provided by users adds an additional processing layer that may require distinct legal …

How does this clause affect you?

The agreement authorizes Noom to collect and analyze health and sensitive demographic information, including data inferred from user activity, and to use this data across all stated purposes including product improvement, AI and machine learning development, personalization, marketing, and advertising. Under applicable state and federal frameworks, users in covered jurisdictions may have rights to limit use or disclosure of sensitive …

Is ConductAtlas affiliated with Noom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Noom.