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Legal reasons may override user deletion requests

High severity Medium confidence Explicitdocumentlanguage Common · 274 of 352 platforms
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This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

User deletion requests may not result in actual deletion if Noom determines legal obligations require retaining the data.

Interpretive note: The excerpt uses 'may be legal reasons,' which is permissive and non-exhaustive. The law enforcement example is illustrative, not an exhaustive list of legal bases for retention. The clause does not define when or how Noom determines a legal reason exists.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1652 other provisions on other platforms.

Consumer impact (what this means for users)

A request to delete your data may not be fulfilled if Noom determines there is a legal reason, such as a law enforcement request, to retain it.

How other platforms handle this

Upwork Medium

Developer must promptly and securely delete all Upwork User Data collected from Upwork users upon request of the Upwork user, when the Upwork user deactivates or uninstalls the Developer Application, when the Upwork user closes their account with Developer...

Ancestry Medium

There may be some latency in deleting your Personal Information from our backup systems after it has been deleted from our production, development, analytics, and research systems.

Grindr Medium

If you decide to delete your Profile, it will no longer be visible to other Grindr users and your personal information will generally be deleted within 28 days.

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▸ View Original Clause Language DOCUMENT RECORD
"
Please note that there may be legal reasons for us to keep your data, such as if we receive a law enforcement request asking us to preserve data.

— Excerpt from Noom's Noom Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
HIPAA
United States Federal
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Noom Privacy Policy
Entity
Noom
Document last updated
May 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
July 9, 2026
Record ID
CA-P-044903
Document ID
CA-D-00397
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
fda3dc10dae1f5bff4e6c09096e6999baa24395c2dd36eadf4b77fef91c03e0f
Analysis generated
April 28, 2026 06:52 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Noom
Document: Noom Privacy Policy
Record ID: CA-P-044903
Captured: 2026-04-28 06:52:27 UTC
SHA-256: fda3dc10dae1f5bf…
URL: https://conductatlas.com/platform/noom/noom-privacy-policy/provision/CA-P-044903/legal-reasons-may-override-user-deletion-requests/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Noom's Legal reasons may override user deletion requests clause do?

User deletion requests may not result in actual deletion if Noom determines legal obligations require retaining the data.

How does this clause affect you?

A request to delete your data may not be fulfilled if Noom determines there is a legal reason, such as a law enforcement request, to retain it.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 274 platforms. See the full comparison.

Is ConductAtlas affiliated with Noom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Noom.