The policy states that Noom will generally provide a portable copy of a user's data within 30 days of a request submitted via email to support@noom.com from the account-linked email address.
This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the operational mechanism and timeline for data access and portability requests, which is a right exercisable under CPRA, GDPR, and other applicable state statutes. The 30-day response timeline and email-based request mechanism define the procedural pathway available to users in covered jurisdictions.
Under this provision, users may request a portable copy of their data by emailing support@noom.com from their account email address, with Noom stating it will respond within 30 days in most cases. EEA, UK, and Swiss residents may submit data access and portability requests separately to GDPRsupport@noom.com.
Cross-platform context
See how other platforms handle Data Access and Portability Rights and similar clauses.
Compare across platforms →"Access and portability of your information: We can usually share this with you in a portable format within 30 days of you asking us. To request data export, please contact us at support@noom.com using the email address tied to your Noom account.Excerpt from Noom's Privacy Policy
(1) REGULATORY LANDSCAPE: Data portability rights are established under GDPR Article 20 (for EEA, UK, and Swiss residents), CPRA (for California residents), and analogous provisions in Colorado, Virginia, Connecticut, and other state comprehensive privacy laws.
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This provision establishes the operational mechanism and timeline for data access and portability requests, which is a right exercisable under CPRA, GDPR, and other applicable state statutes. The 30-day response timeline and email-based request mechanism define the procedural pathway available to users in covered jurisdictions.
Under this provision, users may request a portable copy of their data by emailing support@noom.com from their account email address, with Noom stating it will respond within 30 days in most cases. EEA, UK, and Swiss residents may submit data access and portability requests separately to GDPRsupport@noom.com.
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