Provision record
Noom · Noom Privacy Policy · View original document ↗

Data Access and Portability Rights

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Document Record

What it is

The policy states that Noom will generally provide a portable copy of a user's data within 30 days of a request submitted via email to support@noom.com from the account-linked email address.

This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the operational mechanism and timeline for data access and portability requests, which is a right exercisable under CPRA, GDPR, and other applicable state statutes. The 30-day response timeline and email-based request mechanism define the procedural pathway available to users in covered jurisdictions.

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this provision, users may request a portable copy of their data by emailing support@noom.com from their account email address, with Noom stating it will respond within 30 days in most cases. EEA, UK, and Swiss residents may submit data access and portability requests separately to GDPRsupport@noom.com.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Email support@noom.com from the email address linked to your Noom account to request a portable copy of your data. Noom states it will respond within 30 days. EEA, UK, and Swiss residents should use GDPRsupport@noom.com.

Cross-platform context

See how other platforms handle Data Access and Portability Rights and similar clauses.

Compare across platforms →
▸ View Original Clause Language DOCUMENT RECORD
"
Access and portability of your information: We can usually share this with you in a portable format within 30 days of you asking us. To request data export, please contact us at support@noom.com using the email address tied to your Noom account.

Excerpt from Noom's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Data portability rights are established under GDPR Article 20 (for EEA, UK, and Swiss residents), CPRA (for California residents), and analogous provisions in Colorado, Virginia, Connecticut, and other state comprehensive privacy laws.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Noom Privacy Policy
Entity
Noom
Document last updated
May 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
July 9, 2026
Record ID
CA-P-014866
Document ID
CA-D-00397
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
fda3dc10dae1f5bff4e6c09096e6999baa24395c2dd36eadf4b77fef91c03e0f
Analysis generated
April 28, 2026 06:52 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Noom
Document: Noom Privacy Policy
Record ID: CA-P-014866
Captured: 2026-04-28 06:52:27 UTC
SHA-256: fda3dc10dae1f5bf…
URL: https://conductatlas.com/platform/noom/noom-privacy-policy/provision/CA-P-014866/data-access-and-portability-rights/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Noom's Data Access and Portability Rights clause do?

This provision establishes the operational mechanism and timeline for data access and portability requests, which is a right exercisable under CPRA, GDPR, and other applicable state statutes. The 30-day response timeline and email-based request mechanism define the procedural pathway available to users in covered jurisdictions.

How does this clause affect you?

Under this provision, users may request a portable copy of their data by emailing support@noom.com from their account email address, with Noom stating it will respond within 30 days in most cases. EEA, UK, and Swiss residents may submit data access and portability requests separately to GDPRsupport@noom.com.

Is ConductAtlas affiliated with Noom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Noom.