Netflix limits its legal responsibility for any harm you suffer — including personal injury, financial loss, or other damages — to the maximum extent the law allows.
Netflix's liability limitation means that even if you suffer real financial or personal harm as a result of Netflix's service, defective software, or data breach, you cannot recover most categories of damages from Netflix under this contract.
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Compare across platforms →This sweeping damages exclusion means that if Netflix's service causes you harm — through a security breach exposing your data, a defective device recommendation, or service failure — you have extremely limited ability to recover compensation.
(1) REGULATORY FRAMEWORK: Limitation of liability clauses are governed by state contract law (UCC Article 2 where applicable, Restatement Second of Contracts) and tested against unconscionability doctrine (Cal. Civ. Code § 1670.5). Consumer protection statutes — particularly California CLRA (Cal. Civ. Code § 1770) and state UDAP laws — may override contractual liability limitations for consumer transactions. EU Directive 93/13/EEC on Unfair Terms in Consumer Contracts renders limitation of liability clauses unenforceable where they cause significant imbalance against consumers. Section 5.4 notes that non-waivable statutory rights are preserved, which partially mitigates the clause's breadth. (2)
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