Provision record
Netflix · Netflix Terms of Use · View original document ↗

Exclusion of Consequential and Special Damages

Medium confidence Common · 280 of 343 platforms

Key Facts · in the document’s own words

What does Netflix exclude liability for?
“TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAWS, IN NO EVENT SHALL NETFLIX, OR ITS SUBSIDIARIES OR ANY OF THEIR SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES OR LICENSORS BE LIABLE (JOINTLY OR SEVERALLY) TO YOU FOR PERSONAL INJURY OR ANY SPECIAL, INCIDENTAL...”
Version CA-V-001853, captured April 19, 2026 · live source ↗
Our reading, not the document’s words
Netflix excludes liability for personal injury or special, incidental, and similar damages against Netflix, its subsidiaries, shareholders, directors, officers, employees, and licensors, whether jointly or severally.
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This analysis describes what Netflix's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

The exclusion covers a broad set of Netflix-affiliated parties and categories of harm, significantly narrowing the damages users may be able to recover.

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Interpretive note: The excerpt is cut off after 'SPECIAL, INCIDENTAL', so the full list of excluded damage categories is not available. The canonical claim reflects only what the provided text establishes. Additional damage categories may be excluded in the full clause.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Users cannot recover personal injury or special or incidental damages from Netflix or any of its affiliated parties listed in this clause.

How other platforms handle this

OpenAI

OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.

Kling AI

We may be unable to fulfill certain data requests for legitimate reasons, such as protecting trade secrets, intellectual property, or complying with legal obligations.

Credit Karma

Credit Karma makes no guarantees to you on credit improvement or performance.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAWS, IN NO EVENT SHALL NETFLIX, OR ITS SUBSIDIARIES OR ANY OF THEIR SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES OR LICENSORS BE LIABLE (JOINTLY OR SEVERALLY) TO YOU FOR PERSONAL INJURY OR ANY SPECIAL, INCIDENTAL...

Excerpt from Netflix's Terms of Use

Provision details

Document information
Document
Netflix Terms of Use
Entity
Netflix
Date stated by the document
April 10, 2026
As printed in Netflix’s text (version CA-V-001853), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 6, 2026
Text quoted from version
CA-V-001853, captured April 19, 2026
Record ID
CA-P-019304
Document ID
CA-D-000038
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-001853)
a53b1e4925d5870cf6d91e66c0e98e02f761711311321108d5f1a9fabeeb5480
Analysis generated
May 12, 2026 08:03 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-001853, captured April 19, 2026 (checked Oct. 6, 2026)
Citation Record
Entity: Netflix
Document: Netflix Terms of Use
Record ID: CA-P-019304
Version: CA-V-001853
Captured: 2026-04-19 06:03:50 UTC
SHA-256: a53b1e4925d5870c…
URL: https://conductatlas.com/platform/netflix/netflix-terms-of-use/provision/CA-P-019304/exclusion-of-consequential-and-special-damages/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Netflix's Exclusion of Consequential and Special Damages clause do?

The exclusion covers a broad set of Netflix-affiliated parties and categories of harm, significantly narrowing the damages users may be able to recover.

How does this clause affect you?

Users cannot recover personal injury or special or incidental damages from Netflix or any of its affiliated parties listed in this clause.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.

Is ConductAtlas affiliated with Netflix?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Netflix.