Any comments, ideas, or reviews you send to Netflix or post through the service can be used by Netflix for any purpose, including making new products, forever and without paying you anything.
This analysis describes what Netflix's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause establishes Netflix's ownership and operational rights over user-generated feedback, enabling the company to incorporate user input into product development, service modifications, and marketing activities without contractual obligation to compensate or credit the originating user.
Interpretive note: The moral rights waiver may be unenforceable in civil law jurisdictions where moral rights are inalienable; enforceability of the perpetual license scope depends on applicable copyright law in the user's jurisdiction.
Users who submit feedback, respond to questionnaires, or post through Netflix's interfaces grant Netflix the right to use that content for product development, marketing, or service improvement without compensation, acknowledgement, or time limit.
How other platforms handle this
If you rate an Output in response to an Input—for example, by using the thumbs up/thumbs down icon—we will store the entire related conversation as part of your Feedback.
You are solely responsible for determining what, if any, taxes apply to the payments you receive through the Services, and it is your responsibility to collect, report, and remit the correct tax to the appropriate tax authority. Teachable is not responsible for determining whether taxes apply to you...
Your subscription will automatically renew at the end of each subscription period unless you cancel your subscription before the renewal date. You authorize Skillshare to charge your payment method on a recurring basis for the subscription fee.
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"Netflix is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to us ("Feedback"), including responses to questionnaires or through postings to the Netflix service, including our websites and user interfaces, worldwide and in perpetuity without further compensation, acknowledgement or payment to you for any purpose whatsoever including developing, manufacturing and marketing products and creating, modifying or improving the Netflix service. In addition, you agree not to enforce any "moral rights" in and to the Feedback, to the extent permitted by applicable law.— Excerpt from Netflix's Netflix Account and Content Policies
REGULATORY LANDSCAPE: The perpetual feedback license and moral rights waiver engage intellectual property law frameworks across multiple jurisdictions. Moral rights are inalienable in many civil law jurisdictions (including France, Germany, and various other EU member states) and cannot be waived by contract, meaning the moral rights waiver clause may be unenforceable in those jurisdictions regardless of the 'to the extent permitted by applicable law' qualifier. Copyright law in various jurisdictions also governs the assignment or licensing of user-created content. GOVERNANCE EXPOSURE: Low to Medium. The perpetual license to use feedback is a common provision in consumer-facing technology agreements. The moral rights waiver creates jurisdiction-specific unenforceability risk in civil law countries but does not typically create regulatory enforcement exposure in common law jurisdictions. The practical scope of 'feedback' as defined (comments, information, ideas, concepts, reviews, techniques, or any other material in any communication) is broad and encompasses communications beyond typical product review submissions. JURISDICTION FLAGS: EU member states with inalienable moral rights protections present the highest exposure for the moral rights waiver component. In jurisdictions where user-generated content may be subject to data protection law as personal data, the intersection of the feedback license with GDPR or equivalent frameworks may require evaluation. Singapore's Copyright Act 2021 may affect the scope of copyright assignment or waiver provisions. CONTRACT AND VENDOR IMPLICATIONS: The clause is directed at end users and does not create direct vendor or partner obligations. However, organizations deploying Netflix for internal or enterprise use should consider whether employee feedback submitted through the service is covered by this clause. COMPLIANCE CONSIDERATIONS: Legal teams should assess whether the scope of 'any communication you may send to us' is adequately disclosed to users at the point of feedback submission, particularly in jurisdictions with transparency requirements for intellectual property rights transfers. The interaction between the feedback license and data protection obligations (where feedback constitutes personal data) may require evaluation under applicable privacy law.
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The clause establishes Netflix's ownership and operational rights over user-generated feedback, enabling the company to incorporate user input into product development, service modifications, and marketing activities without contractual obligation to compensate or credit the originating user.
Users who submit feedback, respond to questionnaires, or post through Netflix's interfaces grant Netflix the right to use that content for product development, marketing, or service improvement without compensation, acknowledgement, or time limit.
ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.
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