Provision record
Neon · Neon Terms of Service · View original document ↗

Cancellation Deadline Fourteen Business Days Prior

High severity High confidence Explicit document language Common · 297 of 352 platforms

Key Facts

When must Customer cancel its subscription to a Self Service Plan to avoid automatic renewal?
Neon requires Customer to cancel its subscription to a Self Service Plan at least fourteen business days before the end of the then-current Subscription Month to avoid automatic renewal.
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This analysis describes what Neon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Missing the fourteen-business-day cancellation window obligates the Customer for an additional Subscription Month, making the deadline a hard financial cutoff.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 6356 other provisions on other platforms.

Consumer impact (what this means for users)

The reader must act at least fourteen business days before the Subscription Month ends or the subscription will renew.

How other platforms handle this

Tinder Medium

These Terms, with the Privacy Policy, Cookie Policy, Community Guidelines, and Safety Tips and any Additional Terms Upon Purchase, contain the entire agreement between you and Tinder regarding the use of our Services.

ActiveCampaign Medium

You must book your session for a date and time within thirty (30) days of the date of purchase, or if you are onboarding with ActiveCampaign for the Services, then within thirty (30) days after your onboarding is complete...

Leonardo AI Medium

Your cancellation will take effect at the end of your current Subscription Period, and your Subscription will not be renewed.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
unless Customer cancels its subscription to such Self Service Plan within fourteen (14) business days prior to the expiration of the then-current Subscription Month.

Excerpt from Neon's Terms of Service

Provision details

Document information
Document
Neon Terms of Service
Entity
Neon
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 9, 2026
Record ID
CA-P-054676
Document ID
CA-D-00685
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
4133d284bb924c6c749461aeb90835a0680daf48068ac210d1085a90a5339ef1
Analysis generated
May 7, 2026 09:50 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Neon
Document: Neon Terms of Service
Record ID: CA-P-054676
Captured: 2026-05-07 09:50:58 UTC
SHA-256: 4133d284bb924c6c…
URL: https://conductatlas.com/platform/neon/neon-terms-of-service/provision/CA-P-054676/cancellation-deadline-fourteen-business-days-prior/
Accessed: Aug. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Neon's Cancellation Deadline Fourteen Business Days Prior clause do?

Missing the fourteen-business-day cancellation window obligates the Customer for an additional Subscription Month, making the deadline a hard financial cutoff.

How does this clause affect you?

The reader must act at least fourteen business days before the Subscription Month ends or the subscription will renew.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.

Is ConductAtlas affiliated with Neon?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Neon.