Provision record
Neon · Neon Privacy Policy · View original document ↗

Service-related communications may continue after opt-out

Medium severity Explicit document language Common · 298 of 352 platforms
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This analysis describes what Neon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Stripe Medium

even if you opt out of receiving marketing-related communications from us, we retain the right to communicate with you about the Services you receive (like support and important legal notices)

Snapchat Medium

Regardless of who terminates these Terms, both you and Snap continue to be bound by Sections 2, 3 (to the extent any additional terms and conditions would, by their terms, survive), and 6 - 25 of the Terms.

Twitch Medium

You may terminate your license to use the Twitch Services and this Terms of Service agreement at your discretion at any time by ceasing to use the Twitch Services or, if you are a registered user, by deleting your Twitch account.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
we may still send you important service-related communications regarding our products or services, such as communications about your subscription or account, service announcements or security information

Excerpt from Neon's Privacy Policy

Provision details

Document information
Document
Neon Privacy Policy
Entity
Neon
Date stated by the document
Jan. 9, 2026
As printed in Neon’s text (version CA-V-001323), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-001323, captured May 5, 2026
Record ID
CA-P-056354
Document ID
CA-D-000686
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-001323)
6c2ab1a79da72bb0b14196beb0910c6aa0032984eaf12a947970506cfd8d77e6
Analysis generated
May 7, 2026 08:50 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-001323 (checked Oct. 5, 2026)
Citation Record
Entity: Neon
Document: Neon Privacy Policy
Record ID: CA-P-056354
Version: CA-V-001323
Captured: 2026-05-05 06:38:12 UTC
SHA-256: 6c2ab1a79da72bb0…
URL: https://conductatlas.com/platform/neon/neon-privacy-policy/provision/CA-P-056354/service-related-communications-may-continue-after-opt-out/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Neon's Service-related communications may continue after opt-out clause do?

The clause states: “we may still send you important service-related communications regarding our products or services, such as communications about your subscription or account, service announcements or security information”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with Neon?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Neon.